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Dana Ford Lincoln - Service Center

Staten Island, NY

4.3
2,471 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.

266 West Service Rd.

Staten Island, NY

10314

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2,471 Reviews of Dana Ford Lincoln - Service Center

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September 08, 2022

Everything went well dropped off and picked up truck all good and was happy with them More

by lainemn534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your experience! We appreciate you trusting the Dana Ford team with your truck and look forward to serving you again next time!

September 07, 2022

I all ready answered this I said 8eas satisfied with the service also I called a d told service the same thing about the service so please stop sending me this same questionnaire thanks again More

by wendyg11353
Recommend Dealer
Yes
Employees Worked With
Anthony Garrick
Sep 08, 2022 -

Dana Ford Lincoln responded

Thanks for the five stars, Wendy! We hope to see you back here at Dana Ford for all of your future automotive needs!

September 04, 2022

Dana lincoln is always fantastic. They took my car right in. I was able to go to the gym next door and my car was completed. More

by msiragusa
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Sep 07, 2022 -

Dana Ford Lincoln responded

We appreciate you taking the time to leave us this great feedback and five-star rating! We look forward to seeing you again next time! Thank you! - Dana Ford

September 03, 2022

Was very satisfied with the service I received, Camille and Mrs. Gonzalez were very helpful to me a my husband was incapacitated, More

by Chuck929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Creazzo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Dana Ford Lincoln responded

Thank you for your review! We're so happy that Camille and the rest of our team earned your high stars! We look forward to seeing you next time!

September 03, 2022

Did not take care of my car problem. Disappointed in the service I received. I felt I was not taken seriously. I believe they could of done more. More

by bellienellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Sep 06, 2022 -

Dana Ford Lincoln responded

Hi Bellie, thanks for providing us with this feedback. We would love to hear more about your visit with us. Please feel free to reach out so we can ensure that your next visit will be a full five-star one! Danielle Barbaria - Service Manager - 718-983-8700 ext. 298

September 03, 2022

Service ended up being fine but apparently someone misplaced my key fab and told me that I had it which was impossible. Then they told me that my car wouldn’t start and something was wrong. Eventually More

by DOMGIGLIO
Recommend Dealer
Yes
Employees Worked With
Not sure who was there
Sep 06, 2022 -

Dana Ford Lincoln responded

Thanks for providing us with this necessary feedback! We're sorry to hear that your visit was complicated but happy to know that it became resolved. If you have any additional questions or concerns please feel free to reach out to us. Keith Curran - Service Director - 718-983-8700 ext 297

September 02, 2022

Big Fat 0 ! Terrible service had to tow my car from your establishment you didn’t even call me back More

by Dougcandella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Garrick
Sep 02, 2022 -

Dana Ford Lincoln responded

We're disappointed to hear about this, Doug. It is never our intention to frustrate you and we hope we can have the opportunity to improve your experience. Please reach out at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Sep 02, 2022 -

Dougcandella responded

I bought 3 cars and an f250. I can’t believe how your service reps treat people

September 02, 2022

I had a very good experience. I brought my Explorer in for the Works and a recall. They provided me with a ride home and when it was ready they brought it back home to me. They a More

by my0425
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barrow,Neil
Sep 02, 2022 -

Dana Ford Lincoln responded

Thank you! We're happy you felt confident coming to us for your Ford Explorer recall! We look forward to seeing you again at Dana Ford!

September 02, 2022

All I can say is Dana Ford is the Best! On Time very kind and professional. More

by jaybntb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Dana Ford Lincoln responded

Thank you so much for your great feedback and five-star rating! We appreciate you being part of the Dana Ford family!

September 02, 2022

My service was prompt and thorough with all additional concerns pointed out by my service advisor. More

by MMORRELL23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Dana Ford Lincoln responded

We're so glad you felt taken care of here at Dana Ford! Thank you for rating us five stars!

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