Dana Ford Lincoln - Service Center

Service was good, but wait time was too long. Wait area was clean and offered free bottled water and coffee. Wait area was clean and offered free bottled water and coffee. More

The time they told me it would take to do job was on the mon mon More

Appointment was very easy to make. Dealer ship was clean. Advisor greeted me as I pulled vehicle into service area Dealer ship was clean. Advisor greeted me as I pulled vehicle into service area More

The service was very good to check my car I thank you all the best all the best More

Anthony Garrick and the team he works with are true professionals! Anthony's communication, ability to assess and explain issues and his transparency makes every visit to Dana Ford a pleasurable. I wou professionals! Anthony's communication, ability to assess and explain issues and his transparency makes every visit to Dana Ford a pleasurable. I would suggest that Mr. Garrick be considered to become a trainer, because he is benchmark from where all other service professionals should aspire to! More

My experience at Dana was great! Harley Schlick the service adviser was very helpful and knowledgeable!!!! Harley Schlick the service adviser was very helpful and knowledgeable!!!! More

Waiting for my part to come in. They check everything until the problem was found. Hence waiting for my part. They check everything until the problem was found. Hence waiting for my part. More

I am very upset with this dealership. They Had my car for 2weeks and never made a diagnosis. Felix and the team never kept me up to date and played games in regards to the time frame the They Had my car for 2weeks and never made a diagnosis. Felix and the team never kept me up to date and played games in regards to the time frame the car will be diagnose when I called. It was awful experience calling because my advisor Felix never called back. It was if he was ignoring me. Very short staffed and rude. More

Excellent customer service team and very knowledgeable advisors. Highly recommend it for future servicing and purchase. advisors. Highly recommend it for future servicing and purchase. More

Excellent and Professional service. The work performed on my vehicle, was done as discussed, and there were no issues once the job was completed. The wait time was less than I anticipat The work performed on my vehicle, was done as discussed, and there were no issues once the job was completed. The wait time was less than I anticipated, which was great. My vehicle was also washed and cleaned for free! More