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Dana Ford Lincoln - Service Center
Staten Island, NY
2,472 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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This rating includes all service center reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
2,472 Reviews of Dana Ford Lincoln - Service Center
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Verified Customer
November 11, 2021
DO NOT GO HERE!!! WORST SERVICE POSSIBLE!! They will break your car. Avoid at all costs. break your car. Avoid at all costs. More
by Jehebeurj
Employees Worked With
Other Employees :
Patricia Farag, Lynda Buttermark, Harley Schick, Patrick Ciotola, Jasmine Jackson , Kyung Park , Isaiahs Cedeno-Ramirez
November 10, 2021
I made an appointment in July 2021 to have a recall issue looked at. At that time I was told that the first appointment that was available was in mid December - 6 months out. Then in early November about a looked at. At that time I was told that the first appointment that was available was in mid December - 6 months out. Then in early November about a month before my appointment< i received a call and I was told my appointment was canceled and that if I have any questions, I can reschedule for April 25, 2021. Basically, almost a year to have the car looked at for 5 minutes. I spoke to a manager that said the delay is due to the Covid environment. I am sorry, at this rate, they mind as well be closed! I have never heard this from anyone, no dealerships, mechanics or any other business. If anything goes wrong as a result of the recall on my car, I will be holding Dana Ford Dealership accountable. More
by YBeyzarov
Employees Worked With
Danielle Barbaria
November 10, 2021
Pleasany advisor. Quick service. Reasonably priced. Pleasany advisor. Quick service. Reasonably priced. Comfortable waiting room. They need to resume providing a coffee machine. Pleasany advisor. Quick service. Reasonably priced. Comfortable waiting room. They need to resume providing a coffee machine. More
by Alan
Employees Worked With
Lynda Buttermark
November 10, 2021
Service was very quick and the service representative Hazem was very friendly and attentive to me Hazem was very friendly and attentive to me More
by Why
Employees Worked With
November 09, 2021
I was able to have my problem corrected while I waited. Thanks for the service. Thanks for the service. More
by dandalessandro3
November 09, 2021
Dana is always the best. In and out with quick service. They always do right by me They always do right by me More
by hazman78
Employees Worked With
November 08, 2021
This place is a joke. We purchased a car and just a few months after it started giving us issues. It’s been in service 5 times, one time being there for a month. They didn’t care to give us a loaner, or an months after it started giving us issues. It’s been in service 5 times, one time being there for a month. They didn’t care to give us a loaner, or any other options. What makes the situation worse is that they give you the run around, lie to you and when you call to speak to Keith Curran (service director), they refuse to connect you with him, he’s unreachable and will not return your calls. Save yourself the headache! ***** UPDATE***** Thank you CAMILLE! Camille, Service Advisor truly saved us. She not only set up an earlier appointment, but she got to the bottom of the issue, ordered the part we needed and made sure it got fixed. Thank you so much Camille! More
by GR
Employees Worked With
Other Employees :
Camille, Service Advisor , Harley Schick, Danielle Barbaria
November 04, 2021
The staff was helpful courteous and assisted me with my purchase of car mats using my reward points. I was also assisted with the update of my Lincoln app. The staff was extremely helpful. purchase of car mats using my reward points. I was also assisted with the update of my Lincoln app. The staff was extremely helpful. More
by VENUSBOWENS
Employees Worked With
Harley Schick
