Dana Ford Lincoln - Service Center

I was sold a lemon (bad transmission among other things). My car was in service for over 3 months. There was a lack of communication from the service advisor throughout the process. The Sales department show My car was in service for over 3 months. There was a lack of communication from the service advisor throughout the process. The Sales department showed no concern for the outcome my situation, they were my beat friends at the time of the original sale but had no interest I helping me after my transmission failed. I’ll never buy from this dealership again. More

Very professional - fast service - I was able to get my car back quickly and the service rep was very friendly car back quickly and the service rep was very friendly More

My work van was towed in on a Tuesday. For 6 consecutive days, I was told my van was being diagnosed that day. Finally on day 10, I was called and informed Dana could find no issues with vehicle. Van radio days, I was told my van was being diagnosed that day. Finally on day 10, I was called and informed Dana could find no issues with vehicle. Van radio and backup camera were turning off and on intermittently and battery went dead. I picked van up, drove home and had to throw out a banana peel left in cab by a tech More

Drove over, was told 2 weeks for appointment and She needed to call for an appointment. She called, was told first service appointment was 7 weeks away. What are we to do with no vehicle for 7 weeks? needed to call for an appointment. She called, was told first service appointment was 7 weeks away. What are we to do with no vehicle for 7 weeks? More

It was easy to schedule appointment and was greeting immediately on driving in. The person greeting me was friendly and my car was quickly taken to service area. I was very satisfied with the resolution immediately on driving in. The person greeting me was friendly and my car was quickly taken to service area. I was very satisfied with the resolution of the problem and left in relatively short order More

Harley from customer service did a great job. And the repair was done correctly and in a timely manner repair was done correctly and in a timely manner More

Went for inspection and oil change, they took us right away, we waited for it which took about an hour no complaints there, very neat and clean, and staff was very friendly and professional. away, we waited for it which took about an hour no complaints there, very neat and clean, and staff was very friendly and professional. More

Pleasant experience with you. quality of service for car no hassle. clean environment. Professional friendly staff no hassle. clean environment. Professional friendly staff More

Service was Exceptional the staff worked with me every step of the way made me feel like there was nothing wrong with my car Dana is a wonderful car dealership thank you guys step of the way made me feel like there was nothing wrong with my car Dana is a wonderful car dealership thank you guys More

Very much appreciate the convenience of your valet service. I did not order a “loaner” so I am unable to comment on that. Well done service. I did not order a “loaner” so I am unable to comment on that. Well done More