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Dana Ford Lincoln - Service Center

Staten Island, NY

4.3
2,468 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.

266 West Service Rd.

Staten Island, NY

10314

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2,468 Reviews of Dana Ford Lincoln - Service Center

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October 26, 2024

Great people, great service, always making me feel welcomed and apart of the Dana family More

by brandonmacaluso9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Dana Ford Lincoln responded

We are honored to receive your support, Brandon. Thank you! - The Dana Ford Team

October 26, 2024

Have had dealings with Dana ford for 7 years always satisfied with the service and results More

by vcoreleone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Curran Denice redding
Oct 28, 2024 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your loyal business! We're grateful for all of your support over the past seven years and look forward to serving you for many more. Take care!

October 25, 2024

My appointment was on time and the staff was courteous and professional. Thank you very much. More

by RUGGLES80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Oct 28, 2024 -

Dana Ford Lincoln responded

It was our privilege to serve you! Thanks for visiting Dana Ford and please don't hesitate to reach out if we can be of service again in the future!

October 24, 2024

Joseph was very helpful and made sure that I had a smooth, and quick experience. He kept communication by providing updates and informing me of pricing prior to services being completed. More

by SABRINA.VIDAL91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Dana Ford Lincoln responded

Sabrina, we're delighted to hear that Joseph ensured a smooth and efficient experience for you at Dana Ford. Keeping communication clear is important, and we're glad he kept you informed every step of the way. Thank you for sharing your positive feedback!

October 24, 2024

This is the 5th car leased between my husband and me--my 3rd personally. My car needed a rear light fixed, and it was done quickly while I waited. The staff is great, and made me feel right at home. What a More

by bestices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John LaFamosa, sales. All are wonderful
Oct 25, 2024 -

Dana Ford Lincoln responded

Thank you for sharing your experience with us at Dana Ford! We're delighted to hear that our team made you feel right at home and ensured a smooth leasing process. Enjoy driving your new Lincoln, and we look forward to assisting you in the future!

October 24, 2024

Very helpful and courteous with service and needs that any vehicle have to get. thanks More

by joshuaismael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Dana Ford Lincoln responded

Thanks for the great review! Our Dana Ford team appreciates your support and looks forward to serving you again in the future!

October 22, 2024

Very bad service still after years been a customer. I had been called that they have a part of my car that it is a recall , after 2 hrs waiting they told me that they need to make an order. Also they o More

by Norma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Castera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Dana Ford Lincoln responded

Hi Norma, thank you for taking the time to share your review. We apologize for not providing you with an efficient appointment and would like the opportunity to discuss this situation with you further. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 20, 2024

Always very nice and friendly. Everything is explained so you can understand what is being done and if something is seen by the mechanic you are notified right away. More

by swildman52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lomando
Oct 21, 2024 -

Dana Ford Lincoln responded

Thank you for sharing your experience with us at Dana Ford! We're delighted to hear that our team provided clear communication and friendly service. We appreciate your support and look forward to serving you again in the future!

October 20, 2024

Brian the mobile mechanic was great and took care of my recall. I had no problems at all. More

by newsue880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Oct 21, 2024 -

Dana Ford Lincoln responded

We're so glad Brian could assist you with your recall! Thanks for the review and please don't hesitate to reach out if our Dana Ford team can be of service again in the future!

October 20, 2024

The issue with my faulting backup camera wasn't fixed. And it's very hard to reach the service department. When you call there they have the machine answering: "we have a special promotion for select call More

by sergstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Dana Ford Lincoln responded

Thank you for sharing your experience. It sounds frustrating to deal with communication barriers when you're trying to get an update on repairs, and I apologize for any inconvenience this has caused. We aim to provide efficient service and would like the opportunity to address these concerns directly with you. Please feel free to reach out at your convenience so we can assist you further. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

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