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Daytona Toyota

Daytona Beach, FL

4.6
9,069 Reviews
Daytona Toyota is family owned and operated for more than 20 years. We know it's because of you, our happy customers, that we've earned the title of "Volusia County's largest automotive retailer." At Daytona Toyota, we offer a Lifetime Non-Factory Warranty on every new vehicle purchase at no additional charge. You enjoy unlimited time, miles and piece of mind. You'll also receive Lifetime Oil Changes and Loaner Cars. Stop in today and let one of our Toyota Certified Pros or Technicians show you the Daytona Toyota difference.
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451 N Nova Road

Daytona Beach, FL

32114

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Showing 9,069 reviews

October 15, 2022

I paid $150 to get my radio fixed. My radio is still broke. I’m supposed to get a phone call today from Them when they can fix my radio. If I don’t hear from them today. I’m calling my More

by Marilynbibbee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Emily Melanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Daytona Toyota responded

Hello, we are very disappointed to read about your negative experience and understand your frustrations. We would appreciate the opportunity to talk more about this situation with you if you’re willing. Please call me at 386-255-7475 ext. 1702 Thank you very much and I look forward to your feedback. - Service Manager, Aaron Garcia

Oct 20, 2022 -

Marilynbibbee responded

Thank you for your response to my complaint. I’d be happy to meet you at the dealership. My phone number is 386-679-7930. I could meet you next week at your convenience but I want to talk with you and no one else. Marilyn bibbee

October 15, 2022

Emily is crook/liar. Need refund of $145.28. Did not fix radio, refused to refund payment. More

by Marilynbibbee
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Emily Melanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2022 -

Marilynbibbee responded

I spent over seven hours at the dealership because my radio in my 2018 Toyota Camry was not working. They claimed to do an “up date” and charged me $145.28 on my credit card. When I got in my car my radio still wasn’t working. It comes on and off. I went back to desk 6 and was told by Emily I may need a new radio. It was over $1,000. I told her I checked Best Buy and they only wanted about $300 with free installation. Emily won’t refund my payment and I used a credit card so will put a stop on the charge Monday and go to Best Buy.

Oct 16, 2022 -

Marilynbibbee responded

I’ve never been treated badly at Toyota until this incident. They are trying to cheat me and Emily was extremely rude. I felt like I was being robbed!!!! I want a full refund immediately.

Oct 23, 2022 -

Marilynbibbee responded

My annual family reunion with grand children and 9 great grandchildren was this week. My husband Ed and I have been very busy celebrating. I will call tomorrow or later to discuss my situation. Thanks for your patience. Marilyn Bibbee 386-679-7930

October 15, 2022

Jermaine was efficient and personable during this process. He answered all of our questions and responded quickly to phone contacts from us. He kept his commitment to keep us informed during the wai More

by dickiestab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd
Oct 17, 2022 -

Daytona Toyota responded

Thanks so much for your excellent review! Our team will always try to provide an informative and pleasant purchase process for our customers, so they leave our dealership satisfied. We appreciate doing business with you and we hope to see you again.

October 15, 2022

I traveled over 250 miles to purchase from Daytona Toyota. They were the only dealership I kow of in Florida who had a Toyota Highlander Limited AWD in the exact colors that I wanted. I did not like p More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane O'Brien
Oct 17, 2022 -

Daytona Toyota responded

Congratulations on your Toyota Highlander Limited AWD, Kevin! It was our pleasure to wok with you during your visit, and we hope you have a blast with your new ride. Take care!

Oct 17, 2022 -

Kevin responded

I plan on it! Maybe I will see you again one day when it comes time to replace or upgrade to another vehicle.

October 15, 2022

Marcus is the best! Just bought 2 cars this week from Marcus. He is a wonderful sales person, very informative & helpful in every way. His manner of selling is no. 1 & More

by JMANNOC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Rosell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Bosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Coombs
Oct 17, 2022 -

Daytona Toyota responded

We're thrilled to hear that you are happy with your Daytona Toyota experience! We want to thank you for your business, and we hope you enjoy your new vehicles! Take care, and we will see you next time!

October 15, 2022

Easy process! Definitely Amanda know what she is doing. She went above and beyond. Definitely use her again on our next purchase! Thanks Daytona Toya and Amand for More

by Tim S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Vegerano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Daytona Toyota responded

You're very welcome, Tim. We are happy we could be of service. Thank you for the kind feedback!

October 14, 2022

Honest and professional. Steve , my service advisor, is great! The staff is always very personable More

by PFULTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Robinson
Oct 17, 2022 -

Daytona Toyota responded

Thank you for the kudos! We are happy we could make your experience a memorable one.

October 14, 2022

Service was fine, all very polite , car works fine At this time. Hope it continues More

by RFUSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Oct 17, 2022 -

Daytona Toyota responded

Thank you for the kind review and rating! We're happy our team could be of service.

October 14, 2022

Andrew was great. Once we got in to sign and pay it was smooth great More

by Twins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew , salesman
Oct 17, 2022 -

Daytona Toyota responded

Thanks for choosing Daytona Toyota! It was a pleasure to work with you and we hope you enjoy your new ride!

October 14, 2022

The Dealership is overall great. Service department does a good job for the most part. Unfortunately, getting in touch with your service advisor is challenging at best. They Do NOT r More

by Geo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Jordan
Oct 17, 2022 -

Daytona Toyota responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. - Service Manager, Aaron Garcia | 386-255-7475 ext. 1702

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