DeCozen Chrysler Jeep Dodge Ram

My car was serviced while I waited and they made me a priority to put my needs first. Thank you! I really appreciated that I was serviced less then 1hr. priority to put my needs first. Thank you! I really appreciated that I was serviced less then 1hr. More

Excellent it was an excellent experience everybody was very helpful and friendly will keep coming back ,The girl at the service desk was excellent she’s always so friendly and helpful sorry I forgot her n very helpful and friendly will keep coming back ,The girl at the service desk was excellent she’s always so friendly and helpful sorry I forgot her name the one in the back by rental cars More

everything went well with my transaction, it was smooth, quick and painless. My Ram truck was ordered and came in exactly as ordered with a full tank. quick and painless. My Ram truck was ordered and came in exactly as ordered with a full tank. More

HORRIBLE experience with this service department. Drop HORRIBLE experience with this service department. Drop my car off Friday for a constant front knocking sound when driving. Tony called Friday aftern HORRIBLE experience with this service department. Drop my car off Friday for a constant front knocking sound when driving. Tony called Friday afternoon and stated they didnt hear any knocking and pick up my car.. I refused and asked if can it be re-examined. They called back and said yes we heard the noise and we are changing your wheel bearings. They called at the end of Friday and stated they still heard the noise and now they are changing struts and mounts. I received my car Monday didn't even exit the parking lot and I heard the knocking. Tony and a mechanic takes the car for another test drive with me and we heard the knocking. Manger DAN stated I don't know what to tell you, cars make noise and he didn't see nothing alarming nor does he think safety is an issue. There was nothing further he can do for me. The conversation was recorded and I will be seeking a claim with arbitration. The level of INCOMPETENCE at this dealership is indescribable!! More

It was a great experience while going to buy the car. After a month, when I received the finance description I noticed there was a charge of 7,000 dollars for an extended guarantee I didn’t know about. T After a month, when I received the finance description I noticed there was a charge of 7,000 dollars for an extended guarantee I didn’t know about. The finance manager tried to convince me that he told me about it when I know I wouldn’t pay for that and I didn’t agree on having an extended guarantee. He said he couldn’t do anything about it when he knew I have the option to cancel it. Him and the Manager keep telling lies about whom should I speak with and throwing the ball at each other as if I were a child, just be careful and be sure that every charge on the paper is explained. More

Awesome experience from start to finish! Thanks John and Carnine! Will gladly recommend to all of our friends and family. Thanks again for a great experience! and Carnine! Will gladly recommend to all of our friends and family. Thanks again for a great experience! More

It was great meeting this sales rep he was funny and a amazing man I will definitely recommend this dealer and i drove away with a brand new jeep amazing man I will definitely recommend this dealer and i drove away with a brand new jeep More

I have been a loyal customer at DECOZEN for years. Joe Manze and Jerry Cerino are hands down the best in the business! Thanks again guys! Manze and Jerry Cerino are hands down the best in the business! Thanks again guys! More

Chris Logan is the man. Easy to deal with. Straight to the point. He really made the purchase a lot easier than it usually is. the point. He really made the purchase a lot easier than it usually is. More

I inquired about a vehicle. It had a deposit. Then the deal fell through they contacted me and raised the price $4k then raised it a total of 6k from the price I originally inquired about in addition adde deal fell through they contacted me and raised the price $4k then raised it a total of 6k from the price I originally inquired about in addition added a $1500 document/delivery fee on top of all that. More