DeCozen Chrysler Jeep Dodge Ram

Great Dealer Easy and reliable service. The wait was not long at all.. The waiting room was clean. Only complaint i had was that the coffee maker was out. Was look Easy and reliable service. The wait was not long at all.. The waiting room was clean. Only complaint i had was that the coffee maker was out. Was looking forward to having a small cup of coffee while I waited. More

I would NOT recommend De Cozen Scheduled to take care of a recall. No loaner vehicle which caused a huge inconvenience. While in, requested an oil change and to rotate the tires. Scheduled to take care of a recall. No loaner vehicle which caused a huge inconvenience. While in, requested an oil change and to rotate the tires. This was mentioned when the appointment was made and again in writing when the truck was dropped off the night before. I looked at the receipt once my son came home with it and found the oil change was done but not the tire rotation. No explanation was given as to why it wasn't done. Now I need to take it somewhere to get the tires rotated and another day without my vehicle. We leased the vehicle and from the time we arrived to drive it home I felt the sales person was rude and couldn't wait to get us out of the dealership. She got her sale so that was where she stopped caring. I don't think she even spent the time explaining things in the truck to my son. I've purchased many cars and ALL have ALWAYS spent at least 20-30 minutes going over the vehicle. Bottom line I would not go back to De Cozen and would never recommend them to anyone! More

Awesome Everyone was super helpful, quick, and nice! You could tell they tried their best to get you the best deal and into the perfect car! Everyone was super helpful, quick, and nice! You could tell they tried their best to get you the best deal and into the perfect car! More

Bad Motor Dealership sold GI Industries Inc, a 2006 Dodge Dakota with a bad motor. Sales contract stated dealer to replace and install new Battery, Radiator and Dealership sold GI Industries Inc, a 2006 Dodge Dakota with a bad motor. Sales contract stated dealer to replace and install new Battery, Radiator and Stat. Nothing was done and dealer SOLD us a truck with bad motor. Discussions with dealership was useless. Contacted the Office of the Attorney General (NJ), Division of Consumer Affairs. More

Dodge Challenger GT 2019 Over all service is very pleasant offered me a good price not pushy gave me my time to think about it gave me different options with financing vs leas Over all service is very pleasant offered me a good price not pushy gave me my time to think about it gave me different options with financing vs leasing . More

Quick and Painless Auto Shopping!!! Our Monday started horribly. Not only was it pouring and cold, but our 2015 Grand Cherokee started to overheat. Our mechanic found 3 main issues that Our Monday started horribly. Not only was it pouring and cold, but our 2015 Grand Cherokee started to overheat. Our mechanic found 3 main issues that amounted to about $3K to repair. It didn't make sense financially to give the greenlight to make the repairs. Found DeCozen via Truecar. Came in after work and met with Roberto Milton who was very diligent and professional in finding out what our issues were and found the best solution for us. Started the process that night and the next day we were driving away with our brand new 2020 Grand Cherokee Loredo E. We're ecstatic about our new investment. Carmine Lofaro in finance made the process quick and painless. I would definitely buy my next jeep at DeCozen. More

Tire fixed It was a AWESOME experience they got me in and out which i loved n EVERYONE was very friendly and understanding to my issue i would definitely be back It was a AWESOME experience they got me in and out which i loved n EVERYONE was very friendly and understanding to my issue i would definitely be back for service if needed More

Dignified, respectful, went over & beyond the call of duty. I can't say enough about how your dealership worked so hard to get me into the vehicle I wanted. The first Chrysler dealership showed me the door, bu I can't say enough about how your dealership worked so hard to get me into the vehicle I wanted. The first Chrysler dealership showed me the door, but you guys made it work & didn't make me feel like I stole something... Thank you, I really appreciate how hard you worked on my behalf... Earl... More

Help in time of need. Thank you, Decozen. I was in a hurry, got in my car and low tire warning light came on. I went to a nearby gas station to put air in the tire and disc Thank you, Decozen. I was in a hurry, got in my car and low tire warning light came on. I went to a nearby gas station to put air in the tire and discovered a nail. I asked the gas station attendant if he could fix it for me and was told "not now, maybe Monday". I took a nerve wracking drive to Decozen realizing that I had no appointment and that it was a Saturday during the Holiday Season and was sure they were booked solid and would not be able to help for several hours if at all. Not only was I greeted with a friendly, helpful attitude, but, also able to go about my business in no time at all! Thank you, again, Decozen! You guys are great! More

2020 Jeep Compass Roberto was excellent! If you ever need to purchase a vehicle , he will give you a great deal! Very professional & down to earth!! Highly recommended Roberto was excellent! If you ever need to purchase a vehicle , he will give you a great deal! Very professional & down to earth!! Highly recommended More