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DeNooyer Chevrolet - Service Center

Colonie , NY

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3,310 Reviews of DeNooyer Chevrolet - Service Center

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October 21, 2020

Great Service, kept me updated, quote was spot on. Used the Lyft ride to and from since the repair took more than one day. Liked the use of the text updated information. More

by ktrautman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

DeNooyer Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Denooyer Chevrolet, Inc. and we hope to see you again soon! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2020

Dwane delivered exceptional customer service. The service department was not keeping up with the maintenance on my car as I expected they would and he was very apologetic. More

by Mlamere820
Recommend Dealer
Yes
Employees Worked With
Andy Lobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

DeNooyer Chevrolet responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

October 17, 2020

The service on my vehicle was much faster then I expected. Plus my service advisor gave me $25 off the service and was very friendly. More

by STEFFRALSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ St.Claire
October 15, 2020

Great people great service department they went out of their way to please me. The original part they got didn't fit and I live an hour away so they got me a loaner. Thank you. More

by RAYBONE58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Navindra
October 15, 2020

Chris in service along with steve Fisk and brett the tech did outstanding,,,I cant thank you enough ,,I know only warranty work but it was a smooth transaction!!!,,5 stars from me !! More

by COONANINC399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Aloisi,, steve fisk,brett h
October 15, 2020

Very accommodating - dropped off truck due to coolant leak, service completed early next morning. Service advisor did an excellent job in advising what issue was and taking care of it. Nice job! More

by JT189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akiem Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2020

I have been dealing with DeNooyer Chevrolet before it was DeNooyer Chev.; in 1962 it was Livermore Chevrolet on Central Avenue in Albany. The saleman was Dick Rendert. I have always had good service from bot More

by PICAGAUGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Aloisi
October 11, 2020

The service department is always willing and able to solve the problem with my vehicle. The service advisers and mechanics are always friendly, efficient and courteous and make every visit a pleasant e More

by James Canonica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2020

I gave Denooyer Chevrolet a five star rating based on my long term experience with Denooyer. They have proven to me that they are a good place purchase a vehicle. Their service department is very good. More

by mattmulcahy28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ St.Claire
October 08, 2020

I will never return to Denooyer for service again. Totally incompetent! Waited 3 hours to be told they didn't have the part. And that wasn't what was wrong with it. More

by EFL1956
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John DiGregorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

DeNooyer Chevrolet responded

Hi, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (518) 458-7700 at your earliest convenience to discuss how we can turn this experience into a positive one.

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