DeNooyer Chevrolet - Service Center

Was never offered a rental car for my 4 weeks My 2015 Chevy duramax went in for a blown head gasket on the warranty I was never offered a rental car until a week later I asked about getting someth My 2015 Chevy duramax went in for a blown head gasket on the warranty I was never offered a rental car until a week later I asked about getting something and they said you can only have it for four days then I have to pay the rest so I opted out of a rental. My truck was in there for 4 weeks. More

Great Job! Great service, no hassles , short wait time and everyone was very polite and professional. I would recommend people who have a Chevrolet here for any Great service, no hassles , short wait time and everyone was very polite and professional. I would recommend people who have a Chevrolet here for any sales or service needs. Thanks again More

Inspection The inspection went fine and took a little longer then I expected. There was no talk with the tech that the car had passed inspection, and what they l The inspection went fine and took a little longer then I expected. There was no talk with the tech that the car had passed inspection, and what they look at. I never knew the name of the gentleman who checked me in or the tech. More

Service Customer service is top notch and my issues are always handled in a professional manner. I think the team at denooyer is the best around. Customer service is top notch and my issues are always handled in a professional manner. I think the team at denooyer is the best around. More

Great Service Thank you for the help and putting my mind at ease for a stressful situation. I was kept in the loop throughout the entire time Thank you for the help and putting my mind at ease for a stressful situation. I was kept in the loop throughout the entire time More

dissapointing I had a slow leak in a tire on my 2018 Colorado. I was not sure if it was a small nail, a poor seal on the bead or a leaking TPM. Dwayne did a great j I had a slow leak in a tire on my 2018 Colorado. I was not sure if it was a small nail, a poor seal on the bead or a leaking TPM. Dwayne did a great job of getting it looked at. They found a small nail and plugged it. I got a $27.00 bill. I thought that after buying 20/25 new cars and trucks over the past thirty years from your dealership that you might have given me a courtesy tire plug. Your salesman knows me by name, he just sold a 2019 Chevy to my daughter a few weeks ago. My 2015 Colorado had a bad engine @ 21,000 miles that needed to be swapped out. I gave you unlimited understanding over the inconvenience that this caused me. I guess it is the old story, being part of the DeNooyer family is a one way street. As long as I am a loyal customer on the buying end things are great. If you are in a position to show me a little consideration then it is a different story. One of the tire shops in the Capital Region, regularly runs a coupon for a free tire repair regardless where the tire was sold. For the past few years, I periodically receive an e-mail from DeNooyer telling me that I have a service department credit of I believe $50.00 +/-. I asked the cashier to use the credit to cover the $27.00 bill, she replied that they cancelled that program at the beginning of this month. Please enjoy the $27.00 that you charged me, you earned it. Thanks More

Always get good service I had a good experience but I did have to call a second time to actually get an ASAP appointment...I started my car on tueaday morning with my check e I had a good experience but I did have to call a second time to actually get an ASAP appointment...I started my car on tueaday morning with my check engine time on and my car was bucking...I had this issue about 1 1/2 ago so I knew it was important to get in so it could get taken care of before more issue came about , John Atwood did a wonderful job taking care of and he help us get a loaner because our second car is out of commission right now and I am so greatful for that! He called me with an update as soon as he knew what was going on and thank god it was covered under warranty for the second time and plus he advised me that I needed new tires and I asked if the tech could also give me and oil change and new wipers which was wonderful because it needed it!! So I always appreciate how great the staff is once they understood my issues!! Big thank you to John Alwood and the tech who took care of the issues!! Denooyer never seizes to amaze me when I need them the most!! Thank you!! More

Great Service Even though I was 10 minutes early, they took my car right in and I only had to wait 40 minutes and it was done. Friendly and very helpful Even though I was 10 minutes early, they took my car right in and I only had to wait 40 minutes and it was done. Friendly and very helpful More

regular service They always do a great job.Vehicle is always ready when promised. Chris has always kept me advised on my vehicles progress and just does an overall gr They always do a great job.Vehicle is always ready when promised. Chris has always kept me advised on my vehicles progress and just does an overall great job,you should give him a raise . More

Great Job Got my vehicle in quickly. Kept me informed on the progress of the repair and any change in the ETA of any parts ordered. Stayed at work late so I c Got my vehicle in quickly. Kept me informed on the progress of the repair and any change in the ETA of any parts ordered. Stayed at work late so I could have my vehicle for the weekend. More