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DeNooyer Chevrolet - Service Center

Colonie , NY

4.4
3,308 Reviews

3,308 Reviews of DeNooyer Chevrolet - Service Center

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April 16, 2018

Routine Maintenance Whether your car needs some serious help or just routine maintenance, I have found the service department at DENooyer to be up to the task. Friendly More

by knbatting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ross
April 16, 2018

Routine Excellent Service would recommend to friends and family. Waiting time was short and lounge was comfortable. Friendly atmosphere and staff. Have purcha More

by SHOLTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John DiGregorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2018

positive A lot of helpful, very courteous staff- didn't take too long- good experience, a lot of dealerships we wouldn't even bother to come back to for servic More

by DCAFAA1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Rauche, Scott Towne
April 15, 2018

Initial service Brought vehicle in for first service. Also told them I have an issue with traction control. Instead of traction light coming on, shows tire issue. More

by Kathy Chambers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no idea who I dealt with, was not told
April 14, 2018

Another Satisfied Service Another great service appointment at DeNooyer with Matthew Ross and his team. Can't say enough about these guys. Matt and his team are courteous, smar More

by Matthew B, Bob D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Combs, Matt Ross
April 14, 2018

Superb Service! I had my snow tires dismounted and my summer tires mounted and balance in its place on my 2014 Chevrolet Malibu on Tuesday, April 10, 2018. There was More

by william_o_connel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Lobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DiPace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ross
April 12, 2018

Great Service Easy to make appointment with the receptionist, friendly staff always, timely service, fair pricing. I would recommend the dealer for both sales and s More

by kvarg59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Towne
April 12, 2018

Only fixed some of the issues So far, they haven't fixed any issues with my truck on the first try. When I bought it, the wrong fender trim was ordered and installed. This required More

by Alex
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kenneth Morrison
April 12, 2018

I felt feeling completely embarrassed I took my car in on a Saturday for an inspection. When I was called back into the service office, the guy working said my car failed because my brake More

by Kelly Danish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know who I worked with.
Jun 06, 2018 -

DeNooyer Chevrolet responded

Kelly, My name is Rebecca, Business Development Manager. Thank you for taking the time to share your experience with our Service Department. On behalf of DeNooyer Chevrolet I apologize that you were made to feel belittled and embarrassed. This is not how we want out loyal customers to feel. I would like to extend myself to you, I can be reached at 518-458-7700 Ext.210. Kind Regards, Rebecca Hanley Business Development Manager 518-458-7700 Ext.120

April 12, 2018

warranty work Gap in right front corner of box was sealed. Work was preformed in a couple of days I was provided a rental while work was being done. More

by skatergun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Navaretta
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