3,308 Reviews of DeNooyer Chevrolet - Service Center
Routine Maintenance Whether your car needs some serious help or just routine maintenance, I have found the service department at DENooyer to be up to the task. Friendly Whether your car needs some serious help or just routine maintenance, I have found the service department at DENooyer to be up to the task. Friendly service people who never make you feel like they are talking down to you because you are a woman. Communication while my car was being serviced was friendly, informative and the work was completed on a timely basis. Good job. More
Routine Excellent Service would recommend to friends and family. Waiting time was short and lounge was comfortable. Friendly atmosphere and staff. Have purcha Excellent Service would recommend to friends and family. Waiting time was short and lounge was comfortable. Friendly atmosphere and staff. Have purchased all my vehicles there. More
positive A lot of helpful, very courteous staff- didn't take too long- good experience, a lot of dealerships we wouldn't even bother to come back to for servic A lot of helpful, very courteous staff- didn't take too long- good experience, a lot of dealerships we wouldn't even bother to come back to for service- definitely giving Denooyer a chance More
Initial service Brought vehicle in for first service. Also told them I have an issue with traction control. Instead of traction light coming on, shows tire issue. Brought vehicle in for first service. Also told them I have an issue with traction control. Instead of traction light coming on, shows tire issue. Was told it was all fixed, had to reprogram lights. They are too funny. Drove 1.5 hours each way for what, nothing. Still an issue with traction control. More
Another Satisfied Service Another great service appointment at DeNooyer with Matthew Ross and his team. Can't say enough about these guys. Matt and his team are courteous, smar Another great service appointment at DeNooyer with Matthew Ross and his team. Can't say enough about these guys. Matt and his team are courteous, smart, honest, and are the best hands to leave your vehicle with. They took care of our Silverado, and strengthened our faith further with the DeNooyer service department. Thank you Matt & Team! More
Superb Service! I had my snow tires dismounted and my summer tires mounted and balance in its place on my 2014 Chevrolet Malibu on Tuesday, April 10, 2018. There was I had my snow tires dismounted and my summer tires mounted and balance in its place on my 2014 Chevrolet Malibu on Tuesday, April 10, 2018. There was also other services added to the service order for the same day such as an oil change, a New York State Inspection, and a four wheel alignment. All of these services were performed within 2 hours of my arrival at the service center. All of these services were done superbly with full explanations for any issues spotted with their diagnostic equipment. The prices were reasonable for what my 2014 Chevrolet Malibu needed on April 10. I would recommend this dealership for the service. More
Great Service Easy to make appointment with the receptionist, friendly staff always, timely service, fair pricing. I would recommend the dealer for both sales and s Easy to make appointment with the receptionist, friendly staff always, timely service, fair pricing. I would recommend the dealer for both sales and service. Would buy my next truck from them if i wasn't moving out of state. More
Only fixed some of the issues So far, they haven't fixed any issues with my truck on the first try. When I bought it, the wrong fender trim was ordered and installed. This required So far, they haven't fixed any issues with my truck on the first try. When I bought it, the wrong fender trim was ordered and installed. This required a return trip to correct it, which they did. My tire pressure sensors were not working which was only 3/4 fixed on the first try. It took a second trip to get them all working properly. My GPS thinks I'm in a different state, apparently adrift in a hot air balloon. When I picked it up yesterday, there was literally no change in that condition which tells me they didn't even take it for a 2 minute test drive to see if it knew I was in the correct state. More
I felt feeling completely embarrassed I took my car in on a Saturday for an inspection. When I was called back into the service office, the guy working said my car failed because my brake I took my car in on a Saturday for an inspection. When I was called back into the service office, the guy working said my car failed because my brake lights were out. He didn't just say it but he basically shouted it at me. Everyone in the room heard him and other customers turned and stared at me. I was so embarrassed!!! I had no idea that my lights were out. I'm single and I'm the only one that drives my car. I have no way to test my brake lights. I can't put my foot on the brake and run back and check the lights at the same time. I felt belittled and embarrassed. I was completely mortified. I did return last night to have my car inspected again, after having my brake lights fixed elsewhere. The guy that was working the service desk was perfectly pleasant. I have no idea who the guy was on Saturday but I'll be finding a new place to get my car serviced in the future. I only returned again last night because I needed to get my inspection done ASAP. More
warranty work Gap in right front corner of box was sealed. Work was preformed in a couple of days I was provided a rental while work was being done. Gap in right front corner of box was sealed. Work was preformed in a couple of days I was provided a rental while work was being done. More