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DeNooyer Chevrolet - Service Center

Colonie , NY

4.4
3,284 Reviews

3,284 Reviews of DeNooyer Chevrolet - Service Center

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September 04, 2023

John Atwood is great he took care of the problem that someone else drop the ball on. More

by FAST10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

Akeem was right on with his recommendations and prompt. Excellent service and right on time. More

by ehajj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akiem Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

I Was only in for a car inspection and did not have much interaction with staff More

by dcokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Cordi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

DeNooyer Chevrolet responded

We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

September 01, 2023

Brought car in for inspection and asked service advisor for advice on what maintenance services I would need and timing? He was very informational and I took care of a number of services that day and got More

by 0311riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Aloisi
Jan 24, 2024 -

DeNooyer Chevrolet responded

We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

August 31, 2023

An hour appointment turned into a 2 hour appointment for my first free oil change. They also didnt put a reminder sticker on my windshield. After not receive a text from Brendan I had to go find who had my More

by jwessels707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Sanderspree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

DeNooyer Chevrolet responded

We regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (518) 458-7700 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

August 31, 2023

nothing but the best great quality friendly customer service great quality of work I will be back More

by Luis068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akiem Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ St.Claire
Jan 24, 2024 -

DeNooyer Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2023

Oil filter and drain plug were loose. ... leaked oil all over my driveway..... had to add 2 quarts... I'm lucky I made it home.... will never be back there for service again... next tru More

by tmaxx79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dwane Lockrow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

DeNooyer Chevrolet responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to address your concerns. Please reach out to us directly at (518) 458-7700 when you have a chance. Thank you, and we look forward to hearing from you.

August 29, 2023

Greeted with great customer service and my service was speedy! Received a text message when work was completed. More

by scharwilks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

I had an appointment for 7:30am I needing my truck by 12:00pm and it was finished by 9:00am , my service advisor was quick and friendly More

by .Lily Trombley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akiem Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Jan 24, 2024 -

DeNooyer Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2023

Service was good, car was ready in a timely fashion. Would come back in the future. More

by LINDAMCARR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

DeNooyer Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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