DeNooyer Chevrolet - Service Center

Appointment for car at 8:00 am. I get a text outlining what needs to be done at 3:30. I authorized the work to be done. At 4:50 I get a call saying the work is done. When I pay for I get a text outlining what needs to be done at 3:30. I authorized the work to be done. At 4:50 I get a call saying the work is done. When I pay for the work I find that the labor cost $735.91. I need an explanation. More

The service team was great, Jonathan is a pleasure to work with! Work was done in a reasonable amount of time and everything was explained clearly. On the other hand, I was discouraged to find the custo work with! Work was done in a reasonable amount of time and everything was explained clearly. On the other hand, I was discouraged to find the customer lounge area had no food except for overpriced vending machines and a beverage machine that only partially worked. A real disappointment compared to the rest of the facility. More

I like the service as Chris Aloisi knows of my needs for the situation as it arises. I will continue to use this facility as long as I have the 2 vehicles bought there. The negative aspect is being constant the situation as it arises. I will continue to use this facility as long as I have the 2 vehicles bought there. The negative aspect is being constantly called upon for a new car after I told this person (Taylor”Sam” Nolan) that wished not to be contacted no longer and this person agreed the first two times. Problem is that this person is persistent and needs to stop. Other than that my experience is a positive one indeed. Thank you Chris Aloisi and DeNooyer Chevrolet. More

As always, my vehicle was brought into service right on time. I had a complimentary bagel and coffee in the customer lounge and by the time I finished my "breakfast", my vehicle was ready. Work was done co time. I had a complimentary bagel and coffee in the customer lounge and by the time I finished my "breakfast", my vehicle was ready. Work was done correctly and with the use of some coupons, very affordably. More

The routine PM work was done well and the other repairs discovered by the tech saved me time and a separate appointment. Bob did a great job keeping me informed and I appreciate him doing what he could to discovered by the tech saved me time and a separate appointment. Bob did a great job keeping me informed and I appreciate him doing what he could to save me some $s. More

Akeem was wonderful! He had great customer service. He went the extra step to let me know what else my car needed. He had great customer service. He went the extra step to let me know what else my car needed. More

Crooks, will never recommend to anyone to buy a pre owned vehicle from here again. vehicle from here again. More

Broke my only key off on the ignition. They got me in quickly, and made 2 keys and fixed a recall very quickly. Fantastic customer service! Highly recommend!!! They got me in quickly, and made 2 keys and fixed a recall very quickly. Fantastic customer service! Highly recommend!!! More

Always top notch service from calling for appointment, to dropping off and picking up. Their text/email system keeps me informed all the through the process dropping off and picking up. Their text/email system keeps me informed all the through the process More

Communication? *If I wasn’t persistent in calling for status updates there would not have been any *the general managey, I believe the name is Omalley who is th *If I wasn’t persistent in calling for status updates there would not have been any *the general managey, I believe the name is Omalley who is the last person I talked to, promised he would call back. Never has after 5 days *the “fallback” line for lack of communication is they left messages. I have text and vm. *Omalley said he had to bring the issue I raised to owner Mr. Denooyer! Why have a general manager? Ridiculous! * aside from a lack of coomunication is the fact they charged me a minimum of $700 more for a part that could be purchased online easily. $510 vs. their charge of $1220! Reason given?! GM “makes” them order through GM and that is the price they make Denooyer pay!! Gouging? Price fixing? Incompetence? My future purchases, I bought noless than 3 vehicles fro Dennoyer, will be made from other dealerships. Terrible business practices. More