DeNooyer Chevrolet - Service Center

Initially I was not having a great experience, but Angela Stevens made everything all right. The service department manager George interaction and connecting me with be body shop. The body shop Manager Larr Stevens made everything all right. The service department manager George interaction and connecting me with be body shop. The body shop Manager Larry Mattice did a great job with the communicating, estimating, repairs and painting. The Sales Manager Jeff Maltbie provided me a great loaner vehicle and had the ceramic coating reapplied. The truck turned out great it is like driving a new car again. More

First service was fast and efficient, appreciate that with a busy schedule. Steering wheel was dirty/sticky with dirt/oil debris - have heard that from two other family members prior to this visit and to with a busy schedule. Steering wheel was dirty/sticky with dirt/oil debris - have heard that from two other family members prior to this visit and today was similar result. More

Thorough job. They kept me informed about the job and status of truck. Thank you They kept me informed about the job and status of truck. Thank you More

I took the car in to have them look at DC fast charging. They had swapped out the traction battery as a part of the recall and DC fast charging has not operated properly since. I use to charge in the mid They had swapped out the traction battery as a part of the recall and DC fast charging has not operated properly since. I use to charge in the mid 30Kw range at a DC fast charger. Now the most the car can do is 14 Kw. I don’t know if it’s a setting or something but since the last visit where they claimed to find no issue, it actually seems worse More

I stood at the service counter with 4 service guys only 1 had a customer and he other 3 didn't even recognize that I was there. After 5 minutes I had to ask them for help had a customer and he other 3 didn't even recognize that I was there. After 5 minutes I had to ask them for help More

Had appointment for oil leak and parts were not there when car was brought in which delayed repairs being made. Repairs were to take 2 days at most however was almost a week. Confusion between service pe when car was brought in which delayed repairs being made. Repairs were to take 2 days at most however was almost a week. Confusion between service personnel with regards to my extended warranty which also delayed start of work because of approval process. More

Service was horrible. I called multiple times to try to speak to someone about my car and never spoke to my service rep - he was always busy with another customer and did I called multiple times to try to speak to someone about my car and never spoke to my service rep - he was always busy with another customer and did not call back. Additionally, we paid $300 for our vehicle to be “diagnosed”, but it was not diagnosed correctly. We’ve taken the vehicle to another mechanic and the actual issue is much cheaper to repair. And, this mechanic has stated it is not possible to diagnose our vehicle with a head gasket problem without cleaning the oil off the engine, which was not done at DeNooyer. I am not sure what we paid for, because nothing was diagnosed correctly. More

Came in for oil change and tire rotation. Service was performed quickly, with no hard upsell attempts. It was a very painless experience. Service was performed quickly, with no hard upsell attempts. It was a very painless experience. More

they took my truck in for a recall the day they said and got it done that same day. great job guys. will bring my truck there again got it done that same day. great job guys. will bring my truck there again More

service was great done in a timely manner Chris in the service department was very helpful service department was very helpful More