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DePaula Chevrolet
Albany, NY
4,560 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you.
We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!!
Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 4,560 reviews
March 17, 2022
We spent over $2000 only to have the same concern as we dropped it off for the first time then toad in 1/2 later picked up lasted 2 days had to spend another $250 for sensor i told the dealership to check dropped it off for the first time then toad in 1/2 later picked up lasted 2 days had to spend another $250 for sensor i told the dealership to check that they said was not the problem ( crankshaft position sensor) i am totally unhappy with this dealership ( the manager did try to help me out with costs ) but in the end i was stuck with same concern My faith in this dealership has gone to “0” i could have saved a great deal of money just bringing it to a local guy to get it fixed but because i worked for a dealership for over 30 years i always found going to a certified GM or whatever was the thing to do. But as far as i can say this was repaired by a parts replacer not a real technician. I have deleted several attempts by your dealership to fill out Survey’s because i could not give a good review. I will never be back to this place again and would not recommend it to anyone. I am deeply saddened by this More
by wbtaz
Verified Customer
March 17, 2022
Great help and quick work! Thankful for the information that was given to me as well. Thankful for the information that was given to me as well. More
by tleewins
Employees Worked With
Other Employees :
Cade Saba, Jeff Scott, Rick Medico, Chuck Richardson
March 17, 2022
Traci is the best! ! So helpful. Went above and beyond for me! Thank you! Thanks ! So helpful. Went above and beyond for me! Thank you! Thanks More
by SNOWMANSNOWMEN
Employees Worked With
March 17, 2022
I have been doing business with DePaula for 20 years and with service manager Dennis Walters. You can trust having the same service and done right every time. with service manager Dennis Walters. You can trust having the same service and done right every time. More
by JimDecker
March 16, 2022
On the day I came to pick up the car, I was rushed to get there before 6pm because the manager had somewhere to be, not worried about making the sale, no they were worried about leaving on time. By the time there before 6pm because the manager had somewhere to be, not worried about making the sale, no they were worried about leaving on time. By the time I got there he just rushed through the paperwork. I only got one key fob not 2. I was told if I wanted another one I would have to pay $400 for one. And I was told I would get the car with a full tank of gas and when I got the car the tank was maybe half full. I won’t be going back to Depaula or tell anyone to go there. The only good thing about this whole ordeal was the price of the car. More
by CBRUNDAGE92
Employees Worked With
Eric Bauer, Paolo Albanese
March 16, 2022
Made a 12:00pm appointment for an inspection, truck was not even brought in by 1:30pm. No apology or compensation. Loved Northstar not happy with Depaula. not even brought in by 1:30pm. No apology or compensation. Loved Northstar not happy with Depaula. More
by RPL300
Employees Worked With
Been awhile, not sure of name
March 16, 2022
Sales went alright did a couple add ons to truck drivers 2.5 hrs back 4 days later in a snowstorm to find truck not ready or close to ready 2.5 hrs back 4 days later in a snowstorm to find truck not ready or close to ready More
by reyell70
March 16, 2022
When I schedule my service I also have to call the parts department so they can have my oil filter ready when I arrive. If I don’t, than I have to wait for it to be delivered. I also called the parts depart department so they can have my oil filter ready when I arrive. If I don’t, than I have to wait for it to be delivered. I also called the parts department for a brake job quote and they never called back. More
by SEMPERSMOKE
Employees Worked With
Rick Medico
March 16, 2022
Always takes too much time, even though I drop it off either on time or early. I have better service at different garages and actually receive more information about my car. The dealership over prices an either on time or early. I have better service at different garages and actually receive more information about my car. The dealership over prices and didn't even fix the problem that I had to pay bc the update they used want under warranty. Very frustrated with dealership. More
by JUSTINA2387
Employees Worked With
