DePaula Chevrolet

Sales people were great. But when I picked up my new car it was not ready. Had to wait another hour. Even when I got my car the items I paid for were not installed. That was But when I picked up my new car it was not ready. Had to wait another hour. Even when I got my car the items I paid for were not installed. That was scheduled for another day. When they picked it up to instal l the heated seats the right tail light was out. Service center did not fix. So I took it to a different service center. Waited 2 hours for them to tell me they had to order a part. When I checked the next week about the ordered part they never ordered it. In the meantime I drove around with no right blinker and no stop light. Eventually the part came and they installed it but not impressed with the service center. Otherwise. I do really like the car. More

They took only for diagnostics 1808, they steal money like a sucker, I don't advise anyone to a terrible dealership, they took money off, they didn't fix the car, only Diagnostics just pays so much, the like a sucker, I don't advise anyone to a terrible dealership, they took money off, they didn't fix the car, only Diagnostics just pays so much, the result is zero Purely robbery. More

The service manager backed my car into another vehicle. Disappointed that after myself and another family looked over my car to find the issue of why I had been bringing my car in, it could have been an ea Disappointed that after myself and another family looked over my car to find the issue of why I had been bringing my car in, it could have been an easily fix on the first or second visit. Not on visit #4/5. More

They did a great job. They admitted me in for service without any waiting and had my car ready in a short time. They were friendly and the price was very reasonable. They admitted me in for service without any waiting and had my car ready in a short time. They were friendly and the price was very reasonable. More

I always leave DePaula Chevrolet completely taken care of. Everyone is so friendly and the service is very reasonable. of. Everyone is so friendly and the service is very reasonable. More

Best dearer service in the northeast. Dennis Walters heads a great department. Prices are fair and accurate Dennis Walters heads a great department. Prices are fair and accurate More

Service is quick and thorough. It is easy to get an appointment. Usually they ask if I would like a free car wash with service. It is easy to get an appointment. Usually they ask if I would like a free car wash with service. More

My appointment was on time with very friendly service, with a smile. They even finished a little early. Sheila with a smile. They even finished a little early. Sheila More

I absolutely love this dealership! You truly feel like you're getting the best of the best whether it's the best purchase deal or overall customer service. You leave feeling taken care You truly feel like you're getting the best of the best whether it's the best purchase deal or overall customer service. You leave feeling taken care of like you matter. More

Would never purchase another vehicle from them again. Been there dozens of times and have bought several vehicles and they appear more interested in selling vehicles then having there service department Been there dozens of times and have bought several vehicles and they appear more interested in selling vehicles then having there service department treat customers right. I own a 2020 trail boss and keep getting check engine lights on. Brought it in 4 times, and had to fight with them all 4 times to look at it after being told they have 56 cars ahead of me. I’ve been waiting 2 weeks to bring it back in so I can get a loaner for the day. The service department makes no effort in helping, understanding, or caring about the problem or the customers. I’ve been treated much better else where. I’ve been stranded on the side of the road with my kids as the truck wouldn’t start with the engine light on, and depaula couldn’t care less. More