DePaula Chevrolet

The truck service was very efficient. Completed in the estimated time. The waiting area was very clean and well cared for. estimated time. The waiting area was very clean and well cared for. More

I was scheduled 4 time to have recalled air bag replaced. After bringing my truck to the shop I was told first time technicians for the work already left, second time the part was not in, third time the part After bringing my truck to the shop I was told first time technicians for the work already left, second time the part was not in, third time the part was again not in, fourth time finally had work done. When scheduling the appointments I was asked to hold while the person confirmed the parts were available and the time for service. Either the scheduler did not confirm or the service department did not follow through. More

Bill Magee and the rest of the team was a pleasure to work with while shopping for my new vehicle. The process was very smooth and timely. Will definitely recommend Bill to family and friends looking to work with while shopping for my new vehicle. The process was very smooth and timely. Will definitely recommend Bill to family and friends looking to get a new Chevrolet. More

Everyone worked with us to get the car we wanted and within our budget. Everyone was very friendly and look forward to our next lease with them within our budget. Everyone was very friendly and look forward to our next lease with them More

The staff is helpful and respectful. I really appreciate the videos from the technicians so I know what’s going on with my car. the videos from the technicians so I know what’s going on with my car. More

Spencer was great. Have been there a dozen times and never have a good experience. Something always seems to go wrong. This was a first. Glad I got to work with him and he represents DePaula in a great never have a good experience. Something always seems to go wrong. This was a first. Glad I got to work with him and he represents DePaula in a great way and is down to earth and personable. Thank you. More

Very accommodating. Always willing to help and make my life easier. When I cont med them to see the progress on my car they always had an answer and keeps me up to date. life easier. When I cont med them to see the progress on my car they always had an answer and keeps me up to date. More

I'm very pleased with DePaulas truck service. I called Thursday morning and explained that I had a steering issue with my truck, even though they had no time slots available they said to drop it off and t Thursday morning and explained that I had a steering issue with my truck, even though they had no time slots available they said to drop it off and they will work it in the schedule. Friday morning I received a message saying my truck was done to which I was extremely pleased. More

Nick Altieri, Tyler, and the tech person were very easy to deal with and helpful, explaining the features of the vehicle. My one disappoin tment was that I wanted the adaptive cruise control but was inform to deal with and helpful, explaining the features of the vehicle. My one disappoin tment was that I wanted the adaptive cruise control but was informed it was only available we went up to the “premier” edition. This is the second Suburban I have purchased from DePaula, (third over all) as well as 2 new Corvettes from them. I am very disappointed with Chevrolet’s chintzy allocation of computer chips and I will not hesitate to share my feelings with others. More

Jeff was very helpful with setting up my appointment. Ryan rotated and balanced my off-road tires. Changed my oil and did my NYS inspection as well. Over all very happy with the results. Thanks again! Ryan rotated and balanced my off-road tires. Changed my oil and did my NYS inspection as well. Over all very happy with the results. Thanks again! More