
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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I purchased a vehicle from this place on 1/11/22 and a week or two later I have a engine light on and my wheel feels like it going to fall off. I called the service department and all they can do is make week or two later I have a engine light on and my wheel feels like it going to fall off. I called the service department and all they can do is make me an appt for two weeks later. So I'm supposed to drive a 33000 dollar car around with a bad wheel and a check engine light on till it's convenient for them to look at it....or I die from an accident after the wheel falls off. I will never consider purchasing a car from them ever again. Thanks for the $33000 junk car More
I just love this place so very Professional and fast and convenient for my time and always taking care of my vehicle with value and respect convenient for my time and always taking care of my vehicle with value and respect More
The service is thorough and streamlined. In addition you receive a visual of your vehicles undercarriage receive a visual of your vehicles undercarriage More
Did everything that they said they were going to do. Informed me of up in coming services needed Informed me of up in coming services needed More
Overall good experience with DePaula. Video inspection and communication was very good. I had a little trouble getting a solid answer on when parts would be available but given shipping issues it’s unders and communication was very good. I had a little trouble getting a solid answer on when parts would be available but given shipping issues it’s understandable. Service rep was very helpful but not very knowledgeable about the actual repair. When I asked for details he tried to gather any details he could. I understand it’s not necessarily reasonable to think the service counter would know about every repair however there seemed to be no one at the counter that was very knowledge about the Bolt EV all-electric vehicle. More