
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Quick & efficient serviceSpotless waiting areaOil plug Quick & efficient service Spotless waiting area Oil plug was stripped, replaced Asked where i bought car, should have known where ! Quick & efficient service Spotless waiting area Oil plug was stripped, replaced Asked where i bought car, should have known where ! More
I took my son in yesterday to the used car division, I had called earlier around 5:15 PM, and spoke with a man who told me to come right in. He said to ask for the manager Zack that he would not be there. had called earlier around 5:15 PM, and spoke with a man who told me to come right in. He said to ask for the manager Zack that he would not be there. So around 5:45 PM my son and I arrived we asked for the manager named Zach, and was greeted by him. The first thing out of his mouth was saying that no one wants to stay till 8 PM on a Friday night. This made my son and I extremely uncomfortable and felt like we were not welcome there. He then proceeded to tell me that I was late for my appointment and I should’ve been there by 5 PM, which I then told him I did not speak to someone until 5:15pm and explain to them that I was coming in and I was 15+ minutes away. he adamantly told me I had an appointment at 5 PM, wish I know I didn’t. The whole time he made us feel like we were imposing on him and that he had somewhere to be. I’d highly recommend getting a new manager if they want to keep that used sales division open. On the other hand the sales person was extremely nice gentleman. It was as if he almost knew his manager was completely out of line, I felt bad for him as he was trying to make up for the ill treatment. Depaula Chevrolet you need to do better. I wouldn’t recommend this place to my worst enemy. Will never go back either good luck. More
My service advisor Danielle was extremely nice. And the check out was very easy. Thanks check out was very easy. Thanks More
Customer service is very good at DePaula. All the representatives are very helpful and know a lot of information to assist customers in many ways. representatives are very helpful and know a lot of information to assist customers in many ways. More
Very nice location, clean facility with nice friendly personnel. Great service and parts department. Body shop and painting bins make it a first rate dealership. personnel. Great service and parts department. Body shop and painting bins make it a first rate dealership. More
My truck was lost for four days in the computer, after a two week wait for an appointment to repair a rear window leak, and diagnostic test on the slipping transmission, never got any paperwork on the diagn two week wait for an appointment to repair a rear window leak, and diagnostic test on the slipping transmission, never got any paperwork on the diagnostic test or what was done to repair the leak, This is my second and final purchase of a new vehicle from Depaila More