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DePaula Chevrolet
Albany, NY
4,556 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you.
We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!!
Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 4,556 reviews
Verified Customer
November 27, 2021
My issues were fixed but I was a bit put-off by the technician trying to up-sell me on services I didn’t need. I was told my oil was “way over the mileage” but I had 35% oil life ~1,500 miles) before I technician trying to up-sell me on services I didn’t need. I was told my oil was “way over the mileage” but I had 35% oil life ~1,500 miles) before I needed a change. I was also told that I needed a $165 flush of my coolant, which I turned down, only to arrive to pick up my car and be told that the tech “tried something to save money” which completely fixed the issue. The impression it left was that they knew what the fix was but offered a service I needed to pay for hoping I would agree to it. More
by JAY.CRUCETTI
November 27, 2021
Pleased with the service department. Traci was very helpful and knew what she was doing. While waiting on my oil change, Mathew from sales was very helpful. I was debating if I wanted to buy a new ca helpful and knew what she was doing. While waiting on my oil change, Mathew from sales was very helpful. I was debating if I wanted to buy a new car but decided it’s best to wait. More
by Vicki
November 26, 2021
Our service technician astutely diagnosed the ticking sound in our Bolt and fixed it as well as updating the software to meet the recall parameters for our ev. I am reluctant to give 5 stars on our first sound in our Bolt and fixed it as well as updating the software to meet the recall parameters for our ev. I am reluctant to give 5 stars on our first visit because I was promised a wash, which they didn't have time to do. It also took them two days to do two programming fixes. I realize that they were swamped, but I am holding back my five star review until I know that they won't always are swamped. More
by artphiffer
Employees Worked With
Chuck Richardson
November 26, 2021
The service center was quicker then they expected to be an very kind an helpful. an very kind an helpful. More
by KIP2
Employees Worked With
November 26, 2021
Clean friendly and fast transaction. Helpful. Helped us get what we wanted. Will do business again get what we wanted. Will do business again More
by mrmjlove
November 26, 2021
Treated me very good no more words this is my review to write how I want write how I want More
by englimey2
November 26, 2021
I love this dealer ship they are very respectful an they are there when u need them thanks Chevrolet are there when u need them thanks Chevrolet More
by Snowwy21
November 25, 2021
Great service. Service adviser was friendly. Informative. Knowledgeable. . Kept me informed. I was out in less than an hour as promised to me. Informative. Knowledgeable. . Kept me informed. I was out in less than an hour as promised to me. More
by mary.benson25
Employees Worked With
