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DePaula Chevrolet
Albany, NY
4,560 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you.
We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!!
Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 4,560 reviews
November 20, 2021
I’ve been with them many years. That says it allGreat I’ve been with them many years. That says it all Great service I am happy I’ve been with them many years. That says it all Great service I am happy More
by Patti
Verified CustomerEmployees Worked With
November 20, 2021
This was the first service on my vehicle since I bought it from DePaula . I'm very satisfied with their customer service and plan on having all work done there. it from DePaula . I'm very satisfied with their customer service and plan on having all work done there. More
by TPLENT61
Employees Worked With
Alannah Carpinello
November 20, 2021
It seems like each time I have an appointment for service, I still have to wait an extraordinary amount of time. There always seems to be an excuse(people sharing the inspection machine, low on tech service, I still have to wait an extraordinary amount of time. There always seems to be an excuse(people sharing the inspection machine, low on techs, etc.) The young lady that was taking care of my work order was very nice, as she kept informing me of my service status. More
by RDAIGLE1
Employees Worked With
I forgot my service tech's name.
November 20, 2021
I was very uncomfortable. I don’t know the whole story however the woman in front of me was trying to be sold the same tires she bought last year. When another agent said they could take care of me becaus however the woman in front of me was trying to be sold the same tires she bought last year. When another agent said they could take care of me because I was waiting longer because of the upsell in front of me the agent automatically added a tire rotation on. I had gotten my tires rotated 3 days prior at another location and I did have it taken off however I was never asked if I wanted that service it was just added. My service person came out once the inspection was completed and reviewed with me the items that needed attention. Even then I felt as if I was being unsold a brake job which after asking I was told it would be a few more oil changes before I needed it. When returning with my bill the service person couldn’t even remember where I was sitting and went to the complete other side of the room. The experience left me very disappointed with the dealership. Nothing about personal customer service just up sell and get you out the door. I have been tii hi ink about trading in my vehicle and after this experience I most likely will not buy from DePaula More
by L
Employees Worked With
A woman that was working 2 desks down on the left. , Rick Medico
November 20, 2021
I would like to say the sales team was very helpful and great at getting me the right deal great at getting me the right deal More
by Frankthetank
November 20, 2021
Did a great job, done on time for less than estimate. And car was cleaned ! car was cleaned ! More
by McMunnnee
