Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Chevrolet
Albany, NY
4,723 Reviews
DePaula Chevrolet – Your Trusted Chevrolet Destination in Albany, NY
Experience the DePaula Difference at Albany’s premier Chevrolet dealership. As a family-owned and operated business proudly serving the Capital Region since 1980, we’ve built our reputation on excellence, integrity, and treating every customer like family.
Whether you’re buying a new Chevrolet, a quality pre-owned vehicle through CarBravo, or need top-tier service, parts, detailing, or collision repair, our award-winning team delivers an unmatched experience.
New & Used Vehicle Sales (Including CarBravo)
Shop our huge selection of new Chevrolet cars, trucks, and SUVs with transparent, no-hassle pricing and competitive deals. Our friendly Internet Sales Team offers a personalized experience—online, by phone, or in person.
For pre-owned vehicles, explore our CarBravo certified selection, backed by rigorous multi-point inspections, warranties, and roadside assistance. We make buying stress-free with:
Aggressive trade-in values
Flexible financing and lease options
DePaula New Vehicle Advantage and Pre-Owned Promise
Join our Preferred Customer Program for instant benefits like $250 toward any new or used purchase. Your satisfaction is guaranteed—we build relationships that last a lifetime.
Expert Service & Maintenance
Trust your Chevrolet to our factory-trained, GM-certified technicians in our modern facility. From routine maintenance and oil changes to advanced diagnostics and repairs, we deliver fast, reliable service you can count on.
Convenient amenities include:
Weekend and quick-service hours
Shuttle service & loaner vehicles
Free vehicle washes with service
Comfortable waiting areas with Wi-Fi, workstations, and a children’s play area
Genuine GM Parts & Accessories
We maintain a large inventory of OEM Chevrolet parts and accessories for perfect fit and performance. Our knowledgeable Parts Team provides quick turnaround, expert recommendations, and Preferred Customer discounts (including 5% off non-warranty maintenance and parts purchases).
Professional Detailing
Bring your vehicle back to showroom condition with our expert detailing services. We offer interior deep cleaning, exterior polishing, paint protection, ceramic coatings, and more—using premium products for lasting results. Perfect after service or before resale.
Premier Auto Body & Collision Center
Albany’s trusted GM collision experts. Our I-CAR certified technicians and experienced management team handle everything from minor dents and scratches to major repairs on all makes and models.
You’ll enjoy:
Paint Match Guarantee with lifetime warranty
State-of-the-art downdraft paint booths
Free estimates & loaner vehicles
Fast, factory-standard repairs
Why Choose DePaula Chevrolet?
12X GM Dealer of the Year Awards
15 General Motors Mark of Excellence Awards
15 General Motors Standards of Excellence Awards
7 GM Standards of Excellence Leadership Awards
6 Chevrolet Genuine Leader Awards
Transparent pricing, honest advice, and a true family atmosphere
One-stop convenience for sales, service, parts, detailing, and body work
4.8+ star reputation on DealerRater with thousands of glowing reviews
We look forward to earning your business for life!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,723 reviews
September 21, 2021
I had an appointment for an inspection and I was in and out in 45 minutes. I was very happy! Also, they have a tv screen on the wall that keeps track of your vehicle status so there’s no more wondering. Gr out in 45 minutes. I was very happy! Also, they have a tv screen on the wall that keeps track of your vehicle status so there’s no more wondering. Great visit! More
by JKUCSKAR41
Verified CustomerEmployees Worked With
Lauryn Kucskar
September 21, 2021
My first impression of DePaula wasn’t great because of the first salesman I had who didn’t take me seriously because I was so young and looking for a brand new car. But thanks to Kwame who took me serious the first salesman I had who didn’t take me seriously because I was so young and looking for a brand new car. But thanks to Kwame who took me seriously, I walked out with just what I was looking for. More
by Theresa
September 19, 2021
Their customer service is top notch! Chris was amazing to work with! I would highly recommend this dealership! work with! I would highly recommend this dealership! More
by mrw0
September 19, 2021
Depaula was easy to work with. Employees were very helpful and friendly. Everyone was knowledgeable in information and getting the best deals. I was able to work to get my dream car within 2 days! helpful and friendly. Everyone was knowledgeable in information and getting the best deals. I was able to work to get my dream car within 2 days! More
by jadecox8
September 19, 2021
There was very little person to person contact, but I felt that everything was being taken care of felt that everything was being taken care of More
by KALEBVGADE
Employees Worked With
September 19, 2021
When I called to make an appointment I was told itc would be 4 WEEKS before I could get my truck in for service. Worth no other choice I left my only vehicle, my 2017 ZR2 that night in hopes I could get it be 4 WEEKS before I could get my truck in for service. Worth no other choice I left my only vehicle, my 2017 ZR2 that night in hopes I could get it lined at sooner. I could not continue driving it as it was. I got a call from Chuck in service the next morning for permission to charge for diagnosis. Chuck and the Blue service team has my truck repaired in one day. I couldn't be happier. I couldn't more disappointed in the service scheduling though. Thanks Chuck! More
by Steve
Employees Worked With
Chuck Richardson
September 18, 2021
Fantastic service! Very friendly and made it a awesome experience buying my new 2021 Chevy trail boss! experience buying my new 2021 Chevy trail boss! More
by Frengle518
