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DePaula Chevrolet - Service Center

Albany, NY

4.0
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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October 23, 2021

Worst dealership ever!!! DO NOT go to Depaula Chevrolet!!!! Service dept is terrible!! Stay away from Depaula Chevrolet!!! Definitely dont go in alone as a woman. The service department will tota More

by baganotch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Keville, Jeff Scott
October 23, 2021

Terrible service manager!!! When speaking to him, he seemed as if I was bothering him. Does not care about the customer!!! More

by baganotch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Keville, Jeff Scott
October 23, 2021

Great and friendly staff! Top notch technicians. Always feel like a part of the DePaula family when I visit either sales or service! Always a pleasure to do business with! More

by DAN FOSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sajad Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Beirman, Nicholas Altieri
October 22, 2021

Jason, one of the service managers, was excellent and was a on point problem solver. More

by Johner_2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Keville, Alex Haynes
October 21, 2021

They did a awesome job detailing my vehicle. The length of time that the job was done. good timing good job More

by bwoods1955
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember his name
October 20, 2021

I have never been disappointed with Depaula service. As always very professional, courteous and timely. More

by laker1t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Keville
October 20, 2021

Very courteous and efficient. Love the video explanation. The technician explained everything completely. Very satisfied More

by HSALAMON4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
October 20, 2021

The team at DePaula was very professional and well organized. We will definitely be returning for future service needs. More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
October 19, 2021

Alex was awesome. The cashiers was very helpful as well. That's for fixing my cartire. More

by shanasuttonthomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
October 19, 2021

Reliable, on time, professional and customer focused. Ability to communicate via text messages a plus More

by SUANNPAIGE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
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