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DePaula Chevrolet - Service Center

Albany, NY

4.0
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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October 05, 2021

From the very first phone call I made to have my car towed the dealership until the final call saying my car was finished Alex was fantastic. He was understanding, easy to talk to and he told me everyth More

by Ddwhorserider23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
October 05, 2021

Friendly and down to earth staff, very understandable situationally. Service timelines are usually quite accurate. More

by CGALLUP44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle and Stefan
October 04, 2021

The dealership sales staff was responsive to my needs kept in touch with me when we ordered a vehicle and had everything ready when it was time to come in finalize the deal trade in and drive away More

by auroralandscape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Younas Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aram Davtyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario Arango
October 03, 2021

Staff is always pleasant. Alex is great. I mostly deal with him when going in for service. I enjoy being able to drop my car off head to work and know it will be done when I get out. More

by AshleyFiero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Haynes, Chuck Richardson
October 03, 2021

Great service. Chuck was able to help me get 4 new tires. After their initial inspection, they identified I needed two new rotors and brake pads. Was able to get this all taken care of in one day. More

by MASSAA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
October 03, 2021

I explained the services I needed for my 2019 I explained the services I needed for my 2019 Traverse.My former service had moved to far away.Everything was explained.I said i would have to wait f More

by SMCINTYRE678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
October 02, 2021

They did a great job to get me in and out under an hour max More

by JAHAYDEN1125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Restino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javon Nelson
October 02, 2021

Very friendly staff and overall dealership very clean and comfortable waiting room and rest rooms More

by WESWELL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2021

Great job for the fog lights installation the truck look good, also thanks the service DePaul's preform my vehicle, thanks you More

by NOSLENU22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
October 02, 2021

Great customer service approach. Jeff you’re service attendant at the counter was extremely courteous and informative. More

by BILLYANDNORMA36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
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