DePaula Chevrolet - Service Center

Everyone was very friendly and helpful and kept me informed of everything they were doing. informed of everything they were doing. More

Definitely doing great service on time and professional it’s several times for me to bring my car it’s several times for me to bring my car More

Excellent Customer Service. Great attitude by all staff. That is a plus. We will be back to DePaula Chevrolet. Great attitude by all staff. That is a plus. We will be back to DePaula Chevrolet. More

Customer Service and overall service was great. The got me right in and out. Much appreciated!! The got me right in and out. Much appreciated!! More

Chuck was absolutely amazing and helpful. Staff worked to fix car as quickly as possible. Great service!!! Staff worked to fix car as quickly as possible. Great service!!! More

Service was amazing as always. . took a longer then normal but always make up for that.. . took a longer then normal but always make up for that.. More

Everyone that I encountered was very pleasant; even if they weren't directly assisting me. they weren't directly assisting me. More

Pleasant and hrlpful employes. They take good care of my car. Only place I go for service. They take good care of my car. Only place I go for service. More

This was literally the very WORST experience that I have EVER had in my entire driving life of 39 years. Everything that could have been done wrong by DePaula WAS done wrong. Here’s the list: (1) After a p EVER had in my entire driving life of 39 years. Everything that could have been done wrong by DePaula WAS done wrong. Here’s the list: (1) After a previous appointment saying that my brakes needed to be replaced, I scheduled an appointment to have the brakes and an inspection done, yet DePaula did NOT have the brakes in stock 2 WEEKS later when I arrived for the appointment. (2) Despite the appointment being for brakes, it took an HOUR for anyone to discover and tell me that they didn’t have brakes in stock. (3) When I was finally told they didn’t have brakes in stock for my brake job appointment, it was only after the service rep had already come out to speak to me for me to say no to all the upselling of services that DePaula always does and I was leaving to buy wiper blades that service said I needed to pass inspection. I was at the car end of the property when the service rep yelled to me to come back so he could tell me the bad news that DePaula didn’t prepare for my brake appointment and waited over an hour to tell me. (I told him to complete the inspection and that we will then leave and never come back.) (4) Upon reviewing the inspection report from my car, I learned that the brakes pads of my car had GROWN by 2mm!! In the previous month’s appointment when I was first told that I needed brakes, in written inspection report said the pads where 5mm. Yet for this appointment, the written inspection report said the pads are 7mm. I have both reports in my possession proving the fraud/deception. I WILL NEVER RETURN TO THIS LOCATION FOR SERVICE UNDER ANY CIRCUMSTANCE AND WILL BE APPRISING CHEVY CORPORATE OF EVERY ONE OF THESE DETAILS. More

I was there for a nysi for my truck. They were able to get my truck in to shop. They came at the end with my paperwork and explain how my truck. All good no problems. They were able to get my truck in to shop. They came at the end with my paperwork and explain how my truck. All good no problems. More