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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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May 05, 2022

The service was great. Everyone made us feel right at home. We would certainly recommend DePaula to anyone. More

by roxchappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy and the lady at the front desk
May 05, 2022

Never an issue. Chuck always listens to my concerns and keeps me alerted to an issues there may be. More

by Ccshoes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
May 05, 2022

Tracy and Dennis are the best. From the time I walk through the door from the time I leave. They help me out. Even though, I am not best customer. But, I can't thank you guys enoug More

by SHAVONNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy, Rick Medico, Chuck Richardson
May 03, 2022

It’s not that big of a deal but I thought the cleaning included the inside. I even mentioned that my dog got hair in my car so I’m so glad it’s getting cleaned. Then after the fact I found that it didn More

by VIALLS5
Recommend Dealer
Yes
Employees Worked With
Dan
May 03, 2022

Top notch service all around. Great customer service from Traci up front and skilled technicians in back. More

by numbers1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Traci Perrigo, Rick Medico
May 02, 2022

I am always satisfied with the service I receive at DePaula. The associates are always professional and friendly. When I bring my vehicle in for service, wait time is minimal. I am advised in advance h More

by wizdock1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
May 02, 2022

Upfront and ver courteous. Found the inspection video very helpful in planning future work to be done. More

by JDHSR1956
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022

I think they’re like every other Company in America. I found Friday when I picked up my car the Counter was understaffed. More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
May 01, 2022

Fast and efficient vehicle service department with real time status updates provided on a monitor in the waiting room. Wednesdays are Senior discount days More

by MKSPARKS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
April 30, 2022

Service was okay. Rob was a great help and I would be bring my vehicle back to get service done on it in the future. More

by SPRIGGZ4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
2.0
This rating includes all reviews, with more weight given to recent reviews.
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