DePaula Chevrolet - Service Center

My husband and I are so disappointed with DePaula staff. Our first issue was when our vehicle was damaged when I for oil change. We lost our vehicle for aprrox a month. The vehicle that we had was a small c Our first issue was when our vehicle was damaged when I for oil change. We lost our vehicle for aprrox a month. The vehicle that we had was a small car not a truck. We still had to pay our monthly payment over $639.We were told the only they would do is give us a 500$ card for us to have them put towards some upgrade to our truck???? Another issue happened this year when our truck broke down and I wanted it to be taken care of it at DePaula when Gable stated that they were having trouble getting parts. We lost our truck for about a month again still making our lease payment and had no vehicle to drive. Doe to the lack of communication we had Gable repair the truck. We just got our truck back from Gable Chevrolet because DePaula wouldn't help us. They told me they would call back 3 different times. I spoke to a sales manager. Yonas??? the last time I spoke to him -he promised that his manager would definitely call me on a Monday morning first thing. I told him that I was really frustrated and if I didn't receive a call from him that we would not be doing our business any longer. There was no call back ,so sadly we are done with the DePaula dealership! More

Great people, very attentive, done on time and for what was projected costwise. Will definitely go back. was projected costwise. Will definitely go back. More

Always receive friendly and helpful service. Chuck worked with me to get my car serviced timely without too much interruption to my schedule. Chuck worked with me to get my car serviced timely without too much interruption to my schedule. More

Great service. Nice people r work completed on time my car got washed than you Nice people r work completed on time my car got washed than you More

Easy to make a service appointment. Staff was ready for me at my appointment time. Service was completed as requested. Staff was ready for me at my appointment time. Service was completed as requested. More

The customer service reps at Depaula Chevrolet are excellent. They keep you informed when your vehicle is being serviced excellent. They keep you informed when your vehicle is being serviced More

The airbag light is still on. In addition, no one took the time to explain the repairs made to my vehicle or whether my vehicle needed anything. I would think if a Chevy pulled fo In addition, no one took the time to explain the repairs made to my vehicle or whether my vehicle needed anything. I would think if a Chevy pulled for service I would do all I can to keep them as customer of DePaula. I mentioned needing an oil change that I normally get from Midas. When ask if DePaula could match Midas I was told it can’t be done. The cost of the oil change from DePaula was about $75 more than Midas. More

Traci was great. I explained that I was heading g on a long RV trip soon, and I needed new tires, and wanted the truck thoroughly checked over. They did a good job, I explained that I was heading g on a long RV trip soon, and I needed new tires, and wanted the truck thoroughly checked over. They did a good job, and 3got the truck back the next day. More

Traci at the express service desk is great. She really takes care of me whenever I'm in. She really takes care of me whenever I'm in. More

Curious staff greeted me at the and explained the process and any suggestions they see such as fire wear. The time they suggested was close to the time. Very happy and any suggestions they see such as fire wear. The time they suggested was close to the time. Very happy More