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2,184 Reviews of DePaula Chevrolet - Service Center
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March 17, 2022
We spent over $2000 only to have the same concern as we dropped it off for the first time then toad in 1/2 later picked up lasted 2 days had to spend another $250 for sensor i told the dealership to check dropped it off for the first time then toad in 1/2 later picked up lasted 2 days had to spend another $250 for sensor i told the dealership to check that they said was not the problem ( crankshaft position sensor) i am totally unhappy with this dealership ( the manager did try to help me out with costs ) but in the end i was stuck with same concern My faith in this dealership has gone to “0” i could have saved a great deal of money just bringing it to a local guy to get it fixed but because i worked for a dealership for over 30 years i always found going to a certified GM or whatever was the thing to do. But as far as i can say this was repaired by a parts replacer not a real technician. I have deleted several attempts by your dealership to fill out Survey’s because i could not give a good review. I will never be back to this place again and would not recommend it to anyone. I am deeply saddened by this More
by wbtaz
Verified Customer
March 17, 2022
Great help and quick work! Thankful for the information that was given to me as well. Thankful for the information that was given to me as well. More
by tleewins
Employees Worked With
Other Employees :
Cade Saba, Jeff Scott, Rick Medico, Chuck Richardson
March 17, 2022
Traci is the best! ! So helpful. Went above and beyond for me! Thank you! Thanks ! So helpful. Went above and beyond for me! Thank you! Thanks More
by SNOWMANSNOWMEN
Employees Worked With
March 17, 2022
I have been doing business with DePaula for 20 years and with service manager Dennis Walters. You can trust having the same service and done right every time. with service manager Dennis Walters. You can trust having the same service and done right every time. More
by JimDecker
March 16, 2022
Made a 12:00pm appointment for an inspection, truck was not even brought in by 1:30pm. No apology or compensation. Loved Northstar not happy with Depaula. not even brought in by 1:30pm. No apology or compensation. Loved Northstar not happy with Depaula. More
by RPL300
Employees Worked With
Been awhile, not sure of name
March 16, 2022
When I schedule my service I also have to call the parts department so they can have my oil filter ready when I arrive. If I don’t, than I have to wait for it to be delivered. I also called the parts depart department so they can have my oil filter ready when I arrive. If I don’t, than I have to wait for it to be delivered. I also called the parts department for a brake job quote and they never called back. More
by SEMPERSMOKE
Employees Worked With
Rick Medico
March 16, 2022
Always takes too much time, even though I drop it off either on time or early. I have better service at different garages and actually receive more information about my car. The dealership over prices an either on time or early. I have better service at different garages and actually receive more information about my car. The dealership over prices and didn't even fix the problem that I had to pay bc the update they used want under warranty. Very frustrated with dealership. More
by JUSTINA2387
Employees Worked With
March 16, 2022
They take my car in on schedule, let me know if something needs doing besides what I planned on and always performed all work efficiently. needs doing besides what I planned on and always performed all work efficiently. More
by PWRIGHT10
Employees Worked With
March 16, 2022
Great dealership, fixed my car with no issues and didn't try to push anything else try to push anything else More
by Jparson
Employees Worked With
Other Employees :
Dario Arango, Mike Zanchelli, Jose Coffil, Eric Bauer, Paolo Albanese, Santiago Herman, Zachary Anadio, Christian Szakats
