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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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March 16, 2022

Chuck is great, treats you like family and your vehicle like it's his own. Mark Rosebeck made sure I was pleased in every single way! More

by GOBORYHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
March 16, 2022

Awesome place to do business with. There service department is the best in the area.. More

by Laurieenglish43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2022

Everyone was very nice, courteous & professional from the check in desk til pick up. I didn’t have to wait long for anything More

by CAJOHNSON14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Saba, Jeff Scott, Rick Medico, Chuck Richardson
March 15, 2022

It was a lady ' Tracy who taking my order' oil change & tire rotation. All she was concerned about was me get more new tire. Nuts was going off tires when I left. The problem was still the same. I had a ba More

by Mmmiller1009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Laurie Barrett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauryn Kucskar
March 15, 2022

They were fast, nice, and efficient with me. From the CSR I encountered, to the shuttle driver. Everyone was really nice to me. More

by CJBOST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Traci
March 14, 2022

This was a visit for NY State inspection, and no issues were found (Depaula takes good care of my old car). I always appreciate the willingness to communicate the work needed and the work being done. More

by d7bashe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Herrick
March 12, 2022

Elana was instrumental in supporting us as a customer where management failed, promote her now! More

by GIULIO.SANTORIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elana
March 12, 2022

Had a great experience in the service department there was a mix up on paperwork upon purchase with the warranty Dennis was great and solved the problem and everything's straightened out More

by mhnujjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2022

I called last to get a oil change because I was going out of town and they took me in this week and my truck was done by 9:00 thank you More

by nbrossi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Herrick
March 12, 2022

Very professional and fantastic service. Charles Richardson kept me informed while my car was in. More

by Terry2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
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