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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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February 23, 2022

Service was prompt. Completed in a reasonable amount of time. Traci was very kind. And More

by LITTLEMWITH5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci
February 22, 2022

Very accommodating and professional. They do great work and let you know when your vehicle is done. A pleasant welcome and a Thank you is nice to see and hear! Danielle was great! A grea More

by GBRISTOL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Herrick, Dario Arango, Santiago Herman
February 22, 2022

Depaula service in my opinion is very good. I’ve been servicing my cars there for many years and I’m very satisfied. From the staff that makes the appointments all the way to the service wri More

by JASPER282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Scott, Chuck Richardson
February 22, 2022

Everything was great except the 8. 00 dollars labor charge to replace windshield wipers could of done it myself in two minutes tops More

by connollybrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci was great
February 22, 2022

Spencer Carter is very helpful and honest and knowledgeable. He returns calls, promptly. He also seems to be very hardworking. More

by Lisafeil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Carter
February 22, 2022

I came in for a oil change and vehicle check up. They were quick and efficient. Got the truck done and out the door in the time that I was told. Big change from the run around I usually get More

by Wdonovan111
Recommend Dealer
Yes
Employees Worked With
Traci
February 22, 2022

I think Chuck Richardson in Service provides excellent customer service. When I am ready to purchase a vehicle, I will absolutely choose DePaula. More

by Anjiewelch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
February 22, 2022

Friendly customer service especially from the check in receptionist Danielle and the cashier Lisa. Very helpful and go the extra mile More

by PAIGEHELENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Cashier, Danielle check in
February 21, 2022

Went for first oil change and tire rotation. It took more than hour and fifteen minutes with an appointment. Express service tech at the counter said I was creepy. More

by Barberj44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Scott
February 21, 2022

Great communication! They kept me in the loop on everything that was going on and did a great job servicing and repair my truck. More

by ptoneil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
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