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DePaula Ford
Albany, NY
4,994 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,994 reviews
April 05, 2024
John was great to work with. He made the entire process quick and painless. I will recommend John to others. He made the entire process quick and painless. I will recommend John to others. More
by HUGHES.SARAHK
Verified CustomerEmployees Worked With
April 04, 2024
Both times I was there everyone was great, friendly and knowledgeable! I'm new to DePaula Ford but not new to dealerships and service departments, I moved back to NY from the Metro Detroit area of MI. afte knowledgeable! I'm new to DePaula Ford but not new to dealerships and service departments, I moved back to NY from the Metro Detroit area of MI. after 37 years there. More
by Ahug2018
April 04, 2024
I really liked working with Jay Rivers! He is what sealed the deal! was the perfect balance of knowledgeable, friendly that makes car buying easier. He is what sealed the deal! was the perfect balance of knowledgeable, friendly that makes car buying easier. More
by jaschic77
Employees Worked With
Jay Rivers
April 04, 2024
Ford remanufactured a part and fixed the oil leak and reset my door code. Chance, my service advisor was upfront with costs and act swiftly to get the job done. Everybody at the service area was polite. reset my door code. Chance, my service advisor was upfront with costs and act swiftly to get the job done. Everybody at the service area was polite. I am a satisfied customer. Thank you Ford! More
by GEM
Employees Worked With
Chance
April 04, 2024
It took a while to diagnose. They were not able to duplicate the noise concern because they haven't driven the car far enough according to Chance. The car has leak but could not They were not able to duplicate the noise concern because they haven't driven the car far enough according to Chance. The car has leak but could not find where it is coming from. They put a dye so I will have to come back. More
by GEM
Employees Worked With
Chance and another guy who did all the follow up with the mechanic.
April 03, 2024
Luis was excellent. He handled my repair, and gave me back my truck with the inside cleaned. I can't say enough about how they treated me. Top notch team! He handled my repair, and gave me back my truck with the inside cleaned. I can't say enough about how they treated me. Top notch team! More
by KENADDY3
Employees Worked With
April 03, 2024
They took care of the issue quickly and promptly Professional kind courteous prompt and clear Professional kind courteous prompt and clear More
by To
April 03, 2024
My wife and I have been loyal customers with the Ford dealership for more than 20 years. We have purchased 5 vehicles from Ford over the last 20 years. We have dealt with Lenny Farnam a majority of those dealership for more than 20 years. We have purchased 5 vehicles from Ford over the last 20 years. We have dealt with Lenny Farnam a majority of those years. Our experience working with Mr Farnam have always been satisfying and commendable! More
by ETHORPE1
April 03, 2024
Absolutely wonderful people to work with. They were ever accommodating and worked hard to help get me everything I wanted/needed! They were ever accommodating and worked hard to help get me everything I wanted/needed! More
by DANIELLEMEYER1992
April 03, 2024
Josh and Q were great to work with answered all questions and were great to deal with. and were great to deal with. More
by nick@rondack.net
