DePaula Ford

Staff very familiar with product and we’re very informative and patient when showing different types of vehicles and explained the purchasing process informative and patient when showing different types of vehicles and explained the purchasing process More

Well organized friendly attentive thoughtful personal good explanation of what car needed and what was completed good explanation of what car needed and what was completed More

Very friendly and knowledgeable. It was a pleasure to deal with this group. Took a little longer but that's what I got for waiting until Saturday morning It was a pleasure to deal with this group. Took a little longer but that's what I got for waiting until Saturday morning More

I picked up truck, and the new parts has scuff marks on them. The moulding pieces were popping out and they left personal garbage in my vehicle. them. The moulding pieces were popping out and they left personal garbage in my vehicle. More

Very professional Everyone was helpful and i had never been there before so it was it was a new experience with a large dealer. Next visit i will get there earlier it seems like they serve you in the orde been there before so it was it was a new experience with a large dealer. Next visit i will get there earlier it seems like they serve you in the order you arrived. More

My oil change was a flawless experience. Lenny was helpful from the start and serviced my vehicle efficiently while keeping me aligned with the work being done. Lenny was helpful from the start and serviced my vehicle efficiently while keeping me aligned with the work being done. More

Very professional,knowledgeable and very easy working with all staff members of DePaula Ford. I want to thank them for making my experience so pleasant. I will always recommend DePaula Ford. with all staff members of DePaula Ford. I want to thank them for making my experience so pleasant. I will always recommend DePaula Ford. More

Joshua in truck sales was low pressure and very efficient during my F250 purchase. No games and knowledgeable. during my F250 purchase. No games and knowledgeable. More

Courteous and professional overall. Lenny gave me a better approach to one of my concerns, and was able to point out other services that my car needed, including new tires for three of Lenny gave me a better approach to one of my concerns, and was able to point out other services that my car needed, including new tires for three of the four wheels. He made sure I understood the costs of each action. More

Very helpful I appreciate their help Honestly since the automated system won't stop asking me to rate it with more words, I'll just speak my truth. I had to go back for a second time bc when I got to my ap automated system won't stop asking me to rate it with more words, I'll just speak my truth. I had to go back for a second time bc when I got to my appointment that was supposed to be an hour the first guy spent 45 minutes trying to argue me into doing a recall for the toe hitch that I never use. He went on and on about how it cost me nothing and that it was the dealership that got paid. I tired to explain like 5 times that I could not stay and just needed my tire replaced and my inspection passed. I needed my car for work and my kids. He kept pushing that he couldn't pass my car inspection with out the recall fixed . They spent 2 hours almost just to get the tire sent in and I had to leave bc the tire was not in. I had to call my husband to come bc I was afraid that if I told the guy no he would yell at me and I'm 3 months pregnant and get daily upset. So he let up when my husband came and then the next day I called back and had to tell the lady in the phone to have the guy ease up on me and stop being so aggressive bc I only wanted my tire fixed and inspection.. it was stressful and I really wouldn't recommend this service place but then again I would bc it's important to have a car serviced with a dealership but that guy is really pushy and condescending More