
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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I was very pleased with the attentiveness given to me during my car purchase experience. during my car purchase experience. More
I was very impressed with the service I received! They realized something that should have been noticed on previous visit and corrected the problem and did not charge me! They were very professional They realized something that should have been noticed on previous visit and corrected the problem and did not charge me! They were very professional and extra helpful! In my opinion, they went out of their way to make the service experience, exceptional! More
The staff at DePaula Ford is friendly and professional. I wouldn’t go anywhere else to buy a vehicle. I wouldn’t go anywhere else to buy a vehicle. More
The worst dealership ever! They stole money from center console doing detail they did not fix the dents I brought UT to them to repair that they knowing knew about sold it to m They stole money from center console doing detail they did not fix the dents I brought UT to them to repair that they knowing knew about sold it to me anyway it was snowing out I noticed it when I got home called and was informed to bring it back when next oil change is due that they would clean it and repair damage. They did not even take tanoe cover off back bed was full of rocks and sticks 😒 the interior had pet fur all over the back I am disgusted with Josh there manager I will never do business with DePaul Ford again. First and last vehicle I will ever purchase from DePaula and also I will inform all my friends and family and social media just how well I was treated after I spent 35 thousand on a 2018 dodge ram express with roughly 30k miles clean car fax 0 accidents or damage paperwork says and I was scammed! More
The WHOLE company is a FRAUD! I was overcharged on purchase price, and have had nothing but issues trying to get an inbred moronic assclown loser to do their jobs to rectify the s I was overcharged on purchase price, and have had nothing but issues trying to get an inbred moronic assclown loser to do their jobs to rectify the situation, it's been 12 days of dealing with abject failures!!! STAY FAR FAR FAR AWAY!!!!! More
After I brought my Ford scape in they disconnected my guild pup system and return the car with it disconnected. I took it to my mechanic to evaluate the fact that the car was shutting down, he just plug guild pup system and return the car with it disconnected. I took it to my mechanic to evaluate the fact that the car was shutting down, he just plug it the pup that the ford dealership had disconnected. Please give me a call: 501-247-0414 More
Luis is a fantastic representative for your company. Very professional and great customer service skills! Very professional and great customer service skills! More
My experience was very easy, fast and personable. Definitely go back there and buy another car. Definitely go back there and buy another car. More
Very thorough in checking the vehicle for other required repairs for which weren't noted. Great job required repairs for which weren't noted. Great job More