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DePaula Ford

Albany, NY

4.7
4,865 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,865 reviews

April 28, 2025

Service at DePaula is always top notch. A+++++ Tom and his team are outstanding. Thank you! More

by JLYNCH11
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tom Restino
April 28, 2025

Paid for a diagnostic ($216) service and the diagnosis was incorrect. Had the vehicle serviced elsewhere at the repair wasn't what I got charged $216 for by DePaula More

by Dr. Joe
Recommend Dealer
No
Employees Worked With
Jared
April 28, 2025

Everything was great. Hussain was very friendly and helpful. Tracie in finance was also great and professional. Very friendly people More

by litzars
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hussain Said
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Was charged a fee for something I didn't ask for Was charged for asking them to service my car if the service was covered under warranty More

by Jeffreykeith1
Recommend Dealer
No
April 27, 2025

They took care of the warranty issues quickly. They were friendly and accommodating. mechanics were timely and helpful More

by PAUL.COLLOCA
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Halse
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Excellent service and wonderful people. You can trust them to do what’s necessary and be honest about what isn’t. I won’t be bringing my car anywhere else. More

by LESZUKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Pleasant people not pushy explained all of my questions truck offered any assistance that maybe needed in the future I am very satisfied More

by STUARTKEVIN432
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

One of my best experiences buy a vehicle. Nate did was great to work with and so was Q. More

by timragazzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

You guys did a terrible and embarrassing job fixing my truck. Missing bolts, broken plastic still, bent support brackets, head light hanging out if the bumper and cigarette buts in the grill. More

by tjaqueway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collision department
April 26, 2025

The truck buying experience was great. From the sales manager thru the sales representative to the financial representative everyone was very professional and knowledgeable .On delivery th More

by bjgjdogg1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Antoinette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Rigney
5.0
This rating includes all reviews, with more weight given to recent reviews.