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DePaula Ford
Albany, NY
5,088 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,088 reviews
July 28, 2025
Everyone was very helpful and professional, also very nice. Great experience! We’ll be back again for our next vehicle. nice. Great experience! We’ll be back again for our next vehicle. More
by gheniges
Verified CustomerEmployees Worked With
July 27, 2025
Lenny Farnam is a great Service Rep! He told me what my car needed and gave me an estimate and the service was very quick! It also needed a few things but not right away and he told me He told me what my car needed and gave me an estimate and the service was very quick! It also needed a few things but not right away and he told me to come back after summer and gave me an estimate for it. I'd recomend him to anyone who needed work done on their car! He's fast and reliable! I've never had any bad expieriances with DePaula Ford! I'd recomend DePaula to anyone! Sincerely, (Ms.) Nancy C. Schwebler More
by NANCY.SCHWEBLER
Employees Worked With
July 27, 2025
Hussain did a great job assisting us in buying the Expedition. Hussain is very professional and friendly. He made us feel like we were buying the car from a friend instead of a Salesperson. He worked Expedition. Hussain is very professional and friendly. He made us feel like we were buying the car from a friend instead of a Salesperson. He worked with us to get to a price we were looking for. Hussain deserves a 10 rating because he was that good. Good Job, Hussain, and Thank You! More
by agosh245
Employees Worked With
July 27, 2025
Courteous very knowledgeable in the industry. Every question I had was answered correctly was not there a long time was a very easy comfortable process and I liked it and I would recommend them. Every question I had was answered correctly was not there a long time was a very easy comfortable process and I liked it and I would recommend them. They have a lot of nice vehicles on the lot. They’re pretty good people. They’re not out just to rip your pockets off and get you on your way More
by sheehan1584
Employees Worked With
July 27, 2025
Professional and courteous service managers. I trust that my vehicle will be serviced as if it was their own. I trust that my vehicle will be serviced as if it was their own. More
by efdidonna
July 27, 2025
Kenn Dittmar is an amazing person! His attention to detail and customer service are amazing! Your lucky to have such a wonderful Person in your employ His attention to detail and customer service are amazing! Your lucky to have such a wonderful Person in your employ More
by noahsreen1
Employees Worked With
Kenn Dittmar
July 25, 2025
When we picked up car it was dirty. And could only find 1 key. Cashier gave us wrong amount and when we picked up truck amount was wrong. And could only find 1 key. Cashier gave us wrong amount and when we picked up truck amount was wrong. More
by Joefred
Employees Worked With
July 25, 2025
Good service and fast service. Luis have good person . I back soon . Thank you guys Luis have good person . I back soon . Thank you guys More
by pvicente31
July 25, 2025
Great dealership very nice quality selection of vehicles to choose from awsome customer service.You want to go to a place to spend your hard earned $ this is where you want to go to shop for your next vehic to choose from awsome customer service.You want to go to a place to spend your hard earned $ this is where you want to go to shop for your next vehicle(s) 👍🏽👍🏽👍🏽👍🏽 More
by PB
July 25, 2025
This is my fourth lease with DePaula and I can’t complain each time we get a board Ford escape. I love the car and the service is good. I’m 78 years old and I love the fact that they will come get my car a each time we get a board Ford escape. I love the car and the service is good. I’m 78 years old and I love the fact that they will come get my car and then bring it back to me after it’s serviced. That’s really wonderful. especially for older people. I appreciate it and I appreciate them so far so good.👍🏼 More
by CATWOOD46
Employees Worked With
