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DePaula Ford
Albany, NY
5,641 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,641 reviews
Verified Customer
March 04, 2026
Always friendly and professional! Attentive to concerns and effective Timely with appointments and posting or reporting status of work. Attentive to concerns and effective Timely with appointments and posting or reporting status of work. More
by CHUCKHOMEYER
March 04, 2026
The service manager was very knowledgeable and polite. The mechanic sent me a video and he seemed very thorough. The lady in the payment area was very friendly. My husband & I were very pleased with the w The mechanic sent me a video and he seemed very thorough. The lady in the payment area was very friendly. My husband & I were very pleased with the whole experience. More
by jbutler10
Employees Worked With
I can't remember his name. I think he is new. I have to say he was the best service manager I ever dealt with. He deserves five gold stars. ??
March 03, 2026
Always an honest and pleasant experience working with Lenny. I would recommend Lenny and DePaula service to my friends and family. Lenny. I would recommend Lenny and DePaula service to my friends and family. More
by DonCunch
March 03, 2026
Lenny is my goto Serviceman he is very thorough and always has the customer in mind. He let's you know if your wipers are needing replacement and anything else that needs attention. He also keeps you i always has the customer in mind. He let's you know if your wipers are needing replacement and anything else that needs attention. He also keeps you informed while waiting. TOP notch..You should be proud to have him on your team. More
by DSPRAGU1
March 02, 2026
Donat was very helpful. I was in and out of there on the timelines he set. He was also very personable and friendly. I was in and out of there on the timelines he set. He was also very personable and friendly. More
by rtiunyc
March 02, 2026
I've been a customer for over 10 years, with a variety of buying experiences, from used to leasing new to buying new, and I feel like a valued customer. Each time I have brought my vehicle in for maintenance buying experiences, from used to leasing new to buying new, and I feel like a valued customer. Each time I have brought my vehicle in for maintenance, the problem has been fixed. More
by jmatt
March 02, 2026
DePaula Ford was very accommodating in getting me in for my appointment. Lenny was great to work with and made the experience effortless on my part. Great Team at DePaula Ford my appointment. Lenny was great to work with and made the experience effortless on my part. Great Team at DePaula Ford More
by rdelsign
March 02, 2026
I am always made a priority when I come in for servicing. Chance gives excellent customer service and is always looking to serve my best entrance. Chance gives excellent customer service and is always looking to serve my best entrance. More
by Jonesie
March 01, 2026
John was absolutely wonderful to work with. He went above and beyond. Would highly recommend Depaula Ford. We look forward to purchasing another vehicle from them in the future. He went above and beyond. Would highly recommend Depaula Ford. We look forward to purchasing another vehicle from them in the future. More
by kayleighdenney13
Employees Worked With
