
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Paid for a diagnostic ($216) service and the diagnosis was incorrect. Had the vehicle serviced elsewhere at the repair wasn't what I got charged $216 for by DePaula was incorrect. Had the vehicle serviced elsewhere at the repair wasn't what I got charged $216 for by DePaula More
Everything was great. Hussain was very friendly and helpful. Tracie in finance was also great and professional. Very friendly people Hussain was very friendly and helpful. Tracie in finance was also great and professional. Very friendly people More
They took care of the warranty issues quickly. They were friendly and accommodating. mechanics were timely and helpful They were friendly and accommodating. mechanics were timely and helpful More
Excellent service and wonderful people. You can trust them to do what’s necessary and be honest about what isn’t. I won’t be bringing my car anywhere else. You can trust them to do what’s necessary and be honest about what isn’t. I won’t be bringing my car anywhere else. More
Pleasant people not pushy explained all of my questions truck offered any assistance that maybe needed in the future I am very satisfied truck offered any assistance that maybe needed in the future I am very satisfied More
One of my best experiences buy a vehicle. Nate did was great to work with and so was Q. Nate did was great to work with and so was Q. More
You guys did a terrible and embarrassing job fixing my truck. Missing bolts, broken plastic still, bent support brackets, head light hanging out if the bumper and cigarette buts in the grill. truck. Missing bolts, broken plastic still, bent support brackets, head light hanging out if the bumper and cigarette buts in the grill. More
The truck buying experience was great. From the sales manager thru the sales representative to the financial representative everyone was very professional and knowledgeable .On delivery th From the sales manager thru the sales representative to the financial representative everyone was very professional and knowledgeable .On delivery the vehicle was perfect and well explained. Thank you! More