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DePaula Ford
Albany, NY
4,929 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,929 reviews
May 23, 2025
Luis was excellent. Explained to me what my car needed saving me a couple of hundred dollars that I definitely can not spare at this moment. Everyone was very welcomin Explained to me what my car needed saving me a couple of hundred dollars that I definitely can not spare at this moment. Everyone was very welcoming and I 100% feel like they cared. Thank you Luis and the other gentlemen that work right along side. More
by ariam96
Verified Customer
May 23, 2025
This dealership treated me with the upmost respect. I believe I got an excellent deal. I’m very pleased. I believe I got an excellent deal. I’m very pleased. More
by Jttrossbach
May 23, 2025
Received car back not fixed and now it has multiple problems. Terrible communication and took 2 months to fix my car with no communication. This place should be closed. problems. Terrible communication and took 2 months to fix my car with no communication. This place should be closed. More
by DAVID.R.SCHAFFER
Employees Worked With
None of the above
May 22, 2025
Hussain was very informative about the vehicle I was interested in. Very courteous and professional. interested in. Very courteous and professional. More
by sfreitas717
May 22, 2025
Luis was able to get my car in for service right away which I really appreciate. He does a great job. which I really appreciate. He does a great job. More
by emon1919
Employees Worked With
May 22, 2025
Easy to do business with. Great salesmen who was able to take care of everything for me. Great salesmen who was able to take care of everything for me. More
by Dasutin
May 22, 2025
I got a great deal on a 2021 Lincoln Nautilus. Salesman Hussain was knowledgeable and very helpful, particularly with the technology package and sound system. Not pushy and simplified the buying p Salesman Hussain was knowledgeable and very helpful, particularly with the technology package and sound system. Not pushy and simplified the buying process. Would buy from this dealership again without hesitation! More
by Mark O.
May 22, 2025
Service was professional. People were courteous. Only suggestion. When you make an appointment and you are told an hour to an hour 15, you should not be there a little over 2 People were courteous. Only suggestion. When you make an appointment and you are told an hour to an hour 15, you should not be there a little over 2 hours More
by C22bailey
Employees Worked With
May 22, 2025
I dealt with very professional, straightforward people. They got me in a car I wanted and gave a fair trade-in. They got me in a car I wanted and gave a fair trade-in. More
by jnslotnick
Employees Worked With
May 20, 2025
Depaula Ford (and DePaula Chevy) dealerships are a staple of good customer service. Karen DePaula is carrying on her Dad Tony Depaula’s tradition of taking great care of their customers! John Mainello Troy of good customer service. Karen DePaula is carrying on her Dad Tony Depaula’s tradition of taking great care of their customers! John Mainello Troy, NY More
by John Mainello
