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DePaula Ford
Albany, NY
5,377 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,377 reviews
November 25, 2025
My car was sent for repair, and I waited for the parts for over two months. After the parts arrived, it took another month and a half for the repairs to be completed. During this time, despite my repeated for over two months. After the parts arrived, it took another month and a half for the repairs to be completed. During this time, despite my repeated inquiries, the service personnel never proactively updated me on the status. When I finally got my car back, my coin purse had been taken from inside. More
by Dahai12205
Employees Worked With
Servce
November 25, 2025
My experience with DePaula Ford was outstanding. The entire process was quick, easy, and stress-free, and I was able to drive home in a brand-new vehicle the same day. No games or hassle—they met th The entire process was quick, easy, and stress-free, and I was able to drive home in a brand-new vehicle the same day. No games or hassle—they met the numbers I was aiming for and delivered exactly the car I wanted. Devin and Jimmy went above and beyond to make it happen. I look forward to my future transactions with DePaula! More
by SAMANTHA ROTHAUPT
Verified CustomerNovember 24, 2025
My experience with the dealership is okay, I purchased my Buick from Depaula Ford about 10 months ago, when I go in for service they tend to get confused and I have to tell them that I bought my Buick thru D Buick from Depaula Ford about 10 months ago, when I go in for service they tend to get confused and I have to tell them that I bought my Buick thru Depaula Ford, I purchased my extended warranty through Depaula Ford as well, which is Zurich premium and for whatever reason the computer system that they have in the service department doesn't match what they have in the finance department. So a couple of times I've had an issue with that but the overall service has always been decent More
by tonyculver7
November 24, 2025
Professional The experience was Professional and adept Please plan for at least a 4 hour stay for a oil change and mounting tires Please plan for at least a 4 hour stay for a oil change and mounting tires More
by tonyculver7
November 23, 2025
They were prompt and courteous. The replacement of car’s rear brakes were done within the time stated. The replacement of car’s rear brakes were done within the time stated. More
by Patty
November 23, 2025
Fast and friendly service for state inspection. Will be back for future needs. Hi bye Will be back for future needs. Hi bye More
by Diymiser
November 23, 2025
Smooth Great environment, awesome people I was taken care of, I really enjoyed the new construction that has been done to the place of, I really enjoyed the new construction that has been done to the place More
by bryansandoval11
November 22, 2025
Friendly and helpful environment. Clean and inviting atmosphere.Ease of making our purchase fit our needs. Clean and inviting atmosphere.Ease of making our purchase fit our needs. More
by mcpatrizio
November 22, 2025
Chance is the best service advisor. Hes the only reason I drive a Ford truck. Hes the only reason I drive a Ford truck. More
by tsalmeri3
