Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
6,021 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,021 reviews
August 07, 2026
Chance met with me and listened to my feedback. Alannah answered my questions regarding the description for the hepa-filter that was printed on my recommendation sheet from Saturday. The team was f Alannah answered my questions regarding the description for the hepa-filter that was printed on my recommendation sheet from Saturday. The team was friendly and courteous. More
by Thumbs up!
Verified CustomerEmployees Worked With
The team
August 06, 2026
Went to dealership for Scheduled oil change. The day before my Ranger lost power going around a turn. Last him to have it checked. When I got my truck backed I asked what the problem was and sai The day before my Ranger lost power going around a turn. Last him to have it checked. When I got my truck backed I asked what the problem was and said that I would have to make another appointment. I feel that this was a safety factor. More
by Slicnic
August 06, 2026
The tech was very polite very nice and he did the job efficiently and quickly. Please tell him thank you efficiently and quickly. Please tell him thank you More
by I don’t remember
Employees Worked With
August 06, 2026
Interior was a little dirty,something shiny from someones head on drivers head rest and a small clump of something on passenger seat.People were great and they delivered it to our house.Too bad they don't ha head on drivers head rest and a small clump of something on passenger seat.People were great and they delivered it to our house.Too bad they don't have half stars or i would only deduct 1/2 star since it was minor. More
by Bob Goyette
Employees Worked With
August 05, 2026
Thanks for the free car freshener I love Ford! !! Word word word word word word !! Word word word word word word More
by stefaniechapla
August 05, 2026
Everyone was very nice, friendly and easy to work with. I would highly recommend to family and friends I would highly recommend to family and friends More
by sdanza15
Employees Worked With
Other Employees :
Nicholas from IT
August 04, 2026
Very positive experience purchasing my vehicle and the preventive maintenance visits since then. I highly recommend preventive maintenance visits since then. I highly recommend More
by ajcatalfamojr
August 02, 2026
As always an amazing experience. Super efficient and excellent customer service. Always in communication with me about the status of my vehicle. They go above and beyond. Super efficient and excellent customer service. Always in communication with me about the status of my vehicle. They go above and beyond. More
by cabmack1220
August 02, 2026
Awesome as usual! I have bought numerous vehicles from Depaula, and frankly wouldn’t go anywhere else! Between my business and family members, we have bought 7 vehicle I have bought numerous vehicles from Depaula, and frankly wouldn’t go anywhere else! Between my business and family members, we have bought 7 vehicles in 2026 alone from Depaula Ford. Jay Newell has built an amazing team from top to bottom!!! More
by JMCCABE0
