DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Just completed my fourth vehicle purchase in the last five years at DePaula. As far as I am concerned they are the only Ford dealer in the Capital Region worth visiting. No pressure sales, reasonable t five years at DePaula. As far as I am concerned they are the only Ford dealer in the Capital Region worth visiting. No pressure sales, reasonable trade-in values and knowledgeable and personable staff. My salesman was top notch. He kept me up to date through my entire order process. The business manager made me aware of all of my options without being pushy. They went over all of the new features on my vehicle to ensure I was comfortable. They get my highest recommendation. More
Terrible service took 3 months to finish my car for a part they said they could not find as soon as I came up and complained they found it within one day charged me $1200 and I still have the same issue part they said they could not find as soon as I came up and complained they found it within one day charged me $1200 and I still have the same issue More
The car was excellent it looked great. Thanks It looked great inside and outside. It was appreciated. Thanks It looked great inside and outside. It was appreciated. More
Very polite and respectful staff. They made the process very convenient and quick. Thank you They made the process very convenient and quick. Thank you More
He was friendly, professional, knowledgeable, and clearly communicates. Will be back for my next vehicle service. communicates. Will be back for my next vehicle service. More
Great experience from start to finish. Excellent friendly staff. Knowledgeable and helpful. Would recommend this crew to anyone. Excellent friendly staff. Knowledgeable and helpful. Would recommend this crew to anyone. More
Don’t force people to write anything Don’t force people to write anything. Thanks to write anything. Thanks More
I already gave my opinion but I can do it again. I have never had a bad experience with DePaula. The employees and anyone else that I come in contact with have always been very polite and profession I have never had a bad experience with DePaula. The employees and anyone else that I come in contact with have always been very polite and professional. Completed work timely and kept me aware of when the work would be completed. Great experience. More
They are always so pleasant to deal with and always get you in and out so quickly! you in and out so quickly! More
Lenny was great! He is not only courteous and knowledgeable but he took the time explain exactly what was done! He is not only courteous and knowledgeable but he took the time explain exactly what was done! More