DePaula Ford

Great customer service, great sales staff, will have you in and out if necessary without any games or headaches! I highly recommend Josh H. in sales, he will go the extra mile for you and get you into the b in and out if necessary without any games or headaches! I highly recommend Josh H. in sales, he will go the extra mile for you and get you into the best deal possible! More

Very pleasant experience. . Harold and dick corbett are AWESOME!!!very professional and competent.. will definitely refer others there . Harold and dick corbett are AWESOME!!!very professional and competent.. will definitely refer others there More

Very thorough throughout the entire buying process, answering all the questions I had. They were very helpful in the delivery process, explaining all the technology within the vehicle. answering all the questions I had. They were very helpful in the delivery process, explaining all the technology within the vehicle. More

The process was a bit too long. Too many people involved which makes the process longer. Too many people involved which makes the process longer. More

Very good took care of me . .gave me in writing what need attention next also check levels of fluid I. Car. .gave me in writing what need attention next also check levels of fluid I. Car. More

Very fast service. I was very pleased. I was in an out within an hour I was very pleased. I was in an out within an hour More

Service rep, Harold, was great. When making the appointment though, the rep should check as to the accuracy of how long it would take to service your vehicle, especially when waitin When making the appointment though, the rep should check as to the accuracy of how long it would take to service your vehicle, especially when waiting for it. I was told an hour and waited two hours for just an oil change. I could go anywhere for an oil change and be out in 30 minutes but I choose the dealership for my car. You must be more accurate especially for those of us who work and are waiting for their vehicle. More

Things that depaula could control and didn’t would be being honest about part arrival I was told parts on National back order. Then two days later when I had to call and get my own updates was never reac being honest about part arrival I was told parts on National back order. Then two days later when I had to call and get my own updates was never reached out more than the initial phone call I was told by someone else that the part came in and was damaged in your garage and now it was in paint being repaired to fix the damage is that the garage closed I’m loading the parts but I picked up car spare tire it was not replaced back in the holster so I had to take everything out of the car to release the trunk hatch and placed the spare tire where it belongs along with the jack otherwise there was a loud rattling noises this is my third car was Chevrolet and I would not recommend returning to DePaula. Told family to use local Chevy dealerships very minimal cars/trucks available and basic service and kindness hard to come bye More

Had a really good experience with Depaula. After looking around for a long time for just the right truck I found what I hopefully had been looking for on Depaula’s lot. It was our first time w After looking around for a long time for just the right truck I found what I hopefully had been looking for on Depaula’s lot. It was our first time working with Depaula & one of the best aspects was our Sales Person, John. He treated the sales experience as a conversation without unnecessary pushy tactics. He offered me a level of respect right off the bat that other dealerships were lacking. Knew the details for all my questions with straight forward answers. Worked hard to help me find the best deal & I left the dealership very happy with a feeling my money was well invested in my new truck. More

Was disappointed with the level of detail to service. I was sent home with a car that was missing a air filter and air intake hoses were disconnected. No quality checks were done. I was sent home with a car that was missing a air filter and air intake hoses were disconnected. No quality checks were done. More