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DePaula Ford

Albany, NY

4.7
4,870 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,870 reviews

June 14, 2022

CHANCE AND JUSTIN DWYER WERE EXTREMELY HELPFUL. AMAZING SERVICE EXPERIENCE MADE SURE MY TRUCK WAS PROMPTLY SEEN AND REPAIRED. More

by H.Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance, Crystal Blackman, Ron Bissonette
June 13, 2022

The body shopNever return phone call Jeff was his name regarding tire issue you auto shop said I will need to buy new tire. Only had 300miles on iit they may have damaged bead when install waiting to get More

by Mnkstuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Bissonette
June 13, 2022

The tech was amazing as well as the service advisor they were so knowledgeable and polite More

by BIGFOOT12180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
June 12, 2022

Jeff in Detail was very helpful and didnt charge me for fixing the chipped off on my side door. More

by FIBIHJIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2022

There was no wait to pull my car in and the staff were friendly and realistic with the wait time. More

by DMUEL26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2022

Very friendly atmosphere, all personal from management, sales and finance were friendly and knowledgeable, it was a pleasure buying our vehicle with them. More

by harryf320
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Halse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Santoro
June 12, 2022

People were super friendly and vehicle price was very competitive. Was a pleasure to work with the staff at DePaula Ford. More

by Mason Ong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Rosenblatt
June 12, 2022

Everyone was great! Polite and very professional! Kept me informed about my car. Very good care. More

by cepeters35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Blackman, Ron Bissonette, Joseph McKeon
June 11, 2022

Chance explained the problem to me in terms I could understand. Was very polite and efficient. More

by JPMARTEL112624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance
June 11, 2022

I waited for 6 months to get my car into your shop to have the transmission replaced and heater fixed. My car was in your service center for nearly three weeks for a 3 day job. When I picked it up the pr More

by DJPETTY79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Dwyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance
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