
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Luis was great to deal with and explained all the service that needed to take place, and the vehicle was serviced in the specified timeframe. that needed to take place, and the vehicle was serviced in the specified timeframe. More
Came in for oil change and tire rotation. Lenny and technician recommended new tires which I knew I needed. No pressure. I will return. Lenny and technician recommended new tires which I knew I needed. No pressure. I will return. More
5th lease with salesman glenn Cummings. Excellent sales and service experiences. Also have had a good experience with collision center at depaula ford Highly recommend depaula ford Excellent sales and service experiences. Also have had a good experience with collision center at depaula ford Highly recommend depaula ford More
Very friendly, professional ,courteous & knowledgeable Facility is clean and updated with a large selection of cars. Facility is clean and updated with a large selection of cars. More
Greatest sales & service team! Josh Halse to LUIS CORREA to the service department!! A+ A+ Josh Halse to LUIS CORREA to the service department!! A+ A+ More
Very accomodating, exceeded my expectations on meeting my needs in servicing my car. Excellent, promt and thorough service provided in a friendly and very attentive mamner. needs in servicing my car. Excellent, promt and thorough service provided in a friendly and very attentive mamner. More
Great customer service. No high pressure sales. DePaula cares about the satisfaction of it's customers No high pressure sales. DePaula cares about the satisfaction of it's customers More
Nick was not pushy and was low keyed. Aggressive and over eager sales people irritate me. Nick was very professional and was calming, even when dealing with my insurance company rep., who Aggressive and over eager sales people irritate me. Nick was very professional and was calming, even when dealing with my insurance company rep., who kept us on the phone for an hour. P.S. I'm changing insurance companies now. More
I only buy vehicles from the DePaula Auto Group as I trust every transaction. I am a longtime loyal customer. trust every transaction. I am a longtime loyal customer. More
Lenny was very kind and professional. He made me comfortable from the beginning. I was very happy with his service. He made me comfortable from the beginning. I was very happy with his service. More