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DePaula Ford
Albany, NY
4,984 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,984 reviews
June 16, 2024
Very professional and on time with updates. People were friendly and courteous, repairs were completed as needed. Very good dealership. People were friendly and courteous, repairs were completed as needed. Very good dealership. More
by Robertgbabcock
Verified CustomerEmployees Worked With
June 16, 2024
Ordering and purchasing a vehicle was smooth and efficient at the dealership. Excellent customer service was provided. efficient at the dealership. Excellent customer service was provided. More
by ssipperly
June 15, 2024
Lenny as been my “go to guy” all these years. He helps me understand what needs to be done to keep my car in safe, running condition.” Thank you, Lenny!” He helps me understand what needs to be done to keep my car in safe, running condition.” Thank you, Lenny!” More
by CASEORTHO2
Employees Worked With
June 15, 2024
This dealership is great customer service exceeded my expectations and Lenny was friendly and helpful guy through the process expectations and Lenny was friendly and helpful guy through the process More
by kael.mathieu
Employees Worked With
June 15, 2024
Haroon was very helpful and answered all of our questions. He was very knowledgeable and made the buying experience very pleasant. questions. He was very knowledgeable and made the buying experience very pleasant. More
by RASOULI.MOHAMMED
June 14, 2024
Sales are very important, just make sure you are committed to getting what was assured during the negotiations. committed to getting what was assured during the negotiations. More
by lynctoy
June 13, 2024
Luis is always friendly, professional and I trust his advice. Service is always done in a timely manner. The dealership provides shuttle service so that I can drop off and not have to inconvenience a cow advice. Service is always done in a timely manner. The dealership provides shuttle service so that I can drop off and not have to inconvenience a coworker or family member while my vehicle is being worked on. That is a huge convenience that is appreciated! More
by mkcoliver
June 13, 2024
He was very respectable and easy to talk to. I wish other dealer service was a s nice as he was I wish other dealer service was a s nice as he was More
by roxanne.brammer58
Employees Worked With
June 13, 2024
Excellent service, they explained everything very detailed and it’s never confusing about what they explain to you. Jayson runs a tight ship, but everybody there does a nice job welcoming customers. detailed and it’s never confusing about what they explain to you. Jayson runs a tight ship, but everybody there does a nice job welcoming customers. More
by ANTONORI2002
Employees Worked With
Other Employees :
Chase in service Department is my favorite
June 13, 2024
Excellent experience from beginning to end! Devan in sales did a great job! Definitely recommend! Devan in sales did a great job! Definitely recommend! More
by Dave
Employees Worked With
