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Dean Team Hyundai
Ballwin, MO
2,938 Reviews
At Dean Team Hyundai, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Hyundai Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Hyundai team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,938 reviews
November 04, 2021
Great customer service. They knew exactly what I wanted for an affordable price. Would definitely recommend to a friend for an affordable price. Would definitely recommend to a friend More
by Tkick
November 04, 2021
My salesman Frank delivered exceptional service. I knew the exact vehicle I wanted and he didn’t try to sell me something different. The cross-selling of products/services was a bit aggressive, as it is wi the exact vehicle I wanted and he didn’t try to sell me something different. The cross-selling of products/services was a bit aggressive, as it is with all dealerships; however, I was satisfied overall with my purchase experience! More
by BNJack
November 04, 2021
We have purchased 3 vehicles from Ben, the last one we followed him to his new location. We will never go anywhere else. Awesome easy experience! He is the best! followed him to his new location. We will never go anywhere else. Awesome easy experience! He is the best! More
by SUNNY_ONE65803
November 02, 2021
Appears clean, friendly and helpful staff. Service department answers questions and is accommodating. The detailing of vehicles is excellent as those guys seem to go out of their way to serve customer department answers questions and is accommodating. The detailing of vehicles is excellent as those guys seem to go out of their way to serve customers. Staff answering phone calls diligently work to locate the person to whom you are trying to connect. Overall, a quality dealership that seems to be customer focused. More
by Dr. Pratte
October 31, 2021
Steve was helpful, thoughtful, and all around a great guy. I will be buying from Kia/Hyundai in the near future. Thankyou! guy. I will be buying from Kia/Hyundai in the near future. Thankyou! More
by Tayshawn
Employees Worked With
October 31, 2021
Working with Weldon Streeter was the best car buying experience I’ve ever had! He answered every question and addressed any concerns I had during the purchasing process. Outstanding customer service!! experience I’ve ever had! He answered every question and addressed any concerns I had during the purchasing process. Outstanding customer service!! More
by mdharris
Employees Worked With
Weldon Streeter
October 29, 2021
From the first phone call I received to set up an appointment down to test driving, finance, and sign papers it was a very comfortable and professional atmosphere. It was an great experience for me. appointment down to test driving, finance, and sign papers it was a very comfortable and professional atmosphere. It was an great experience for me. More
by pbrown92
Employees Worked With
Paul Thoman
October 23, 2021
My wife bought a 2021 Hyundai Palisade from them in April. I noticed in May that's the brand new SUV was leaking oil at 1500 miles. Had a hard time getting the service department to get the SUV in to b April. I noticed in May that's the brand new SUV was leaking oil at 1500 miles. Had a hard time getting the service department to get the SUV in to be checked out!! Finally was able to get the SUV service and was told by the service department that there was a oil line not completely tighten doing the assembly of the SUV. Need I remind you that we couldn't get a loaner vehicle because none was available!! Two weeks ago 10/09)2021 I noticed that the SUV was still leaking oil again. Contact Dean team service department and again was having a hard time getting the SUV service or a loaner car!! Been on a list for two weeks to get a loaner vehicle because of the oil leak is really bad!! Had to rent a vehicle from Enterprise to back and forwards to work with my own money!! My sales rep Weldon said that is nothing he could do at this point too assist with this situation!! So now I have a brand new SUV sitting in the garage leaking oil everywhere waiting on Dean team to get this situation dealt with!! Too much money have been invested in this vehicle for us to be having this problem and to be treated so poorly by Dean team!! More
by sjmorning2
