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Dean Team Hyundai

Ballwin, MO

4.9
2,932 Reviews
At Dean Team Hyundai, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Hyundai Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Hyundai team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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14754 Manchester Road

Ballwin, MO

63011

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Showing 2,932 reviews

July 15, 2020

love my brand new Tucson My salesperson was Paul Thoman and he could not have been more helpful.. He spent the time I needed to get familiar with my car; he listened to my co More

by rakoppin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Brand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Thoman
Jul 21, 2020 -

Dean Team Hyundai responded

Hi there! Thank you for your business and for taking the time to share your experience. We're glad to hear Paul was able to provide you with a positive car buying experience and get you well-acquainted with your new vehicle. Enjoy!

July 09, 2020

I had been working with a few other dealerships- one kept making empty promises and the other sent me emails and texts everyday from six different people!! It was very refreshing to work with Courtney & the More

by Angela B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Fusz, Robert Miller
Jul 13, 2020 -

Dean Team Hyundai responded

Hi Angela! Thank you for your great review. We're glad to hear Courtney was able to provide you with a prompt and positive car buying experience! We appreciate your business and look forward to working with you again the next time you're in the market!

July 08, 2020

My experience was awesome. Paul was the best salesman and helped me even though the process was frustrating. He kept me updated through the process. Thank you Paul! More

by Tristenschuchmann
Recommend Dealer
Yes
Employees Worked With
Kathy Brand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hetzer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Buchholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Goevert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Knuckles
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Thoman, Richard Martin
Jul 09, 2020 -

Dean Team Hyundai responded

Hi Tristen! Thank you for your great review. We're glad to hear Paul was able to provide you with an awesome experience. Enjoy your upgrade and thank you for choosing Dean Team!

July 07, 2020

Great service from the moment we walked in. Everyone was nice and personable. Our sales associates, Torrey made the purchasing process easy and never rushed. More

by jessicajones1094
Recommend Dealer
Yes
Employees Worked With
Gordon Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Povis, Torrey Iannazzo, Robert Miller
Jul 07, 2020 -

Dean Team Hyundai responded

Hi Jessica! Thank you so much for your great review and for choosing Dean Team for your new vehicle! We're glad to hear Torrey was able to provide you with a positive buying experience.

July 03, 2020

I’ll be happy to provide text message between Tony and my wife. Car advertise for 37,957 , then tell you were going to knock 5000 and off But they start back up at the MSRP price. Bait and switch ! Poor More

by Mrrgion
Recommend Dealer
No
Employees Worked With
Sales, Torrey Iannazzo
Jul 15, 2020 -

Dean Team Hyundai responded

Mr. and Mrs. Gion, we apologize that there was a misunderstanding on pricing. When you view our vehicles online, they start with the MSRP of the vehicle and then show a Dean Team discount right below. Unfortunately, the already discounted price is not a starting pricing of negotiations. With the internet these days, we always put our best foot forward, especially on our demo units! When we told you we were taking a total of $5,000 off, that was from the MSRP of the vehicle. We apologize for miscommunication that you thought that it would be another $5,000 off the already discounted sale price. If you have any further questions, please feel free to reach out to either Gordon or Matt, either of our sales managers at 636-591-0500.

July 03, 2020

Jamel is great! We came in looking for an SUV to upgrade from our Chevy Spark and absolutely fell in love with the Hyundai Santa Fe. We had had a relatively bad experience at a previous dealership but Jamel More

by Madison Burris
Recommend Dealer
Yes
Employees Worked With
Jamel Heard
Jul 06, 2020 -

Dean Team Hyundai responded

HI Madison! Thank you so much for your great review. We're glad to hear Jamel was able to provide you with such a positive car buying experience! Enjoy your new Santa Fe!

July 02, 2020

It has been 13 years since I bought a new vehicle. This was a very easy experience and hassle free. A huge shout out to Courtney Fusz for helping me through the process and Andy Miller for reviewing all More

by slb949698
Recommend Dealer
Yes
Employees Worked With
Andy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Fusz, Robert Miller
Jul 06, 2020 -

Dean Team Hyundai responded

Hi there! Thank you for your great review and for choosing Dean Team for your new purchase! We're glad to hear Courtney and Andy were able to provide you with a positive buying experience. Enjoy your new Tucson!

June 30, 2020

This is the 3rd Santa Fe that I have purchased from Andy Miller. Great salesperson and an all around nice guy. Dean Team and Andy Miller are the reasons that I will continue my Hyundai purchases in the fu More

by Larry Exler
Recommend Dealer
Yes
Employees Worked With
Andy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Miller
Jun 30, 2020 -

Dean Team Hyundai responded

Hi Larry! Thank you for your repeat business and for taking the time to leave a review. We're so glad to hear Andy was able to provide you with a third positive buying experience and has earned your future business as well. Enjoy your upgrade!

June 29, 2020

Andy Miller, as always, is the BEST to deal with. Very professional and courteous. Got us a great deal and made the whole process very enjoyable. More

by tonyjimk
Recommend Dealer
Yes
Employees Worked With
Andy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Dean Team Hyundai responded

Hi Tony! Thank you for your great review. We're glad to hear Andy was able to provide you with a professional and courteous buying experience and was able to get you a great deal on your new vehicle! Thank you for choosing Dean Team!

June 29, 2020

Jamel did a great job helping me find a new car. The process was very swift and easy. Two thumbs up for Jamel! Thanks again! More

by Stlnurse34
Recommend Dealer
Yes
Employees Worked With
Jamel Heard
Jun 29, 2020 -

Dean Team Hyundai responded

Hi there! Thank you for your great review and for choosing Dean Team! We know buying a car is a big decision and we greatly appreciate you coming to us! We're glad to hear Jamel was able to provide you with a positive car buying experience. Enjoy your new vehicle!

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