Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Had an excellent experience at Dean Team working with Shawn. Everyone we met was personable, helpful, knowledgeable and we felt no pressure. Love my new Forester! Shawn. Everyone we met was personable, helpful, knowledgeable and we felt no pressure. Love my new Forester! More
Luci Whangler and Sam Goevert were exceptional to work with! Made the process super easy and wouldn't purchase at any other dealership! with! Made the process super easy and wouldn't purchase at any other dealership! More
Tony in Sales and Sam in Finance were both extremely helpful in my car-buying process. They were honest, easy to talk to, and helped me to make the best decisions for myself. I also love how responsive helpful in my car-buying process. They were honest, easy to talk to, and helped me to make the best decisions for myself. I also love how responsive they both were to any questions I had. I would definitely recommend Dean Team to future customers based on my experience! More
Efficient, friendly and worth the two hour drive to purchaseour new volkswagen atlas. Couldn't be happier. purchaseour new volkswagen atlas. Couldn't be happier. More
Exceeded my expectations in every facet of the sales process. Shawn N was friendly, knowledgeable. process. Shawn N was friendly, knowledgeable. More
Subaru really does have a hassle free model. John Ostlund was fantastic! We used him years ago and were delighted that he was there. Financing was easy as well. Dean Team Subaru is the best, wit John Ostlund was fantastic! We used him years ago and were delighted that he was there. Financing was easy as well. Dean Team Subaru is the best, with the nicest people by far among the Subaru dealers in St. Louis. More
This is the 2nd Subaru we have bought from this dealership, also the 2nd time John Ostlund was our salesman. The whole experience was great. John went out of his way to get us everything we wanted. dealership, also the 2nd time John Ostlund was our salesman. The whole experience was great. John went out of his way to get us everything we wanted. He was very patient and so kind. I will definitely buy from this dealership again and hopefully John is still there when I do. If you want a great experience when buying a car, go to Dean Team and ask for John Ostlund. More
I bought a car last week and very good experience Thanks Joel (sales manager) and Mary and Sam as well Joel (sales manager) and Mary and Sam as well More
I was in contact with Tony before the purchase because I was looking online at my options for a used late model vehicle. Tony kept in contact with me and told me he was there for my support. I shared some was looking online at my options for a used late model vehicle. Tony kept in contact with me and told me he was there for my support. I shared some pre-sale information with him about my obstacles and he gently fielded those in our conversation at the xxx. During the process, Tony overcame all the obstacles that my husband (our family car go-to) threw out. He was transparent, forthcoming, and provided facts about the car that we understood. We came in unannounced. Vito greeted us and asked what we were looking for. I gave him the details and said that I was working with Tony. He said that Tony came in on his day off to help with an event, but would check to see if he was available. In the meantime, Vito had two cars ready for test-drive while he checked with Tony. He could have taken the sale right there, but he went out of his way to check to see if Tony was able to jump in. Tony (unlike another sales associate at another dealership-not Subaru) stayed over that evening we simply showed up. The Dean Team was throwing a Trunk or Treat event and it became quite busy. Tony's family showed up and he explained to them he was caring for a customer. He did not know they were coming to the event, but still could have easily closed up shop and said, let's do this tomorrow. Sam (in finance) also stayed that evening to secure our sale and allow us to drive away with a new used 2024 Forester. It was all I hoped for and with the kindness and grace that Sam and Tony provided during the process. We drove off the lot with our new car at 8:15pm that night. My husband was very impressed (which he is not very often) with the entire team at Dean Team. He said that every step of the way was done with clear communication and care along the way. Tony followed up in a couple days to schedule a clean up of my car, since it was late on a Friday night that we closed the sale. He asked if there was anything I needed them to look at and I had a couple very minor things. They fixed them and it took no time at all. The service team did a fine job. There was a very small ding in the windshield and they fixed it so well we had to really look closely to try to find it. They cleaned the car inside and out - it was spotless! Annie was clear, accurate and kind in her communication delivery. She kept in touch with me over the day and a half it took to service the car to detail. Annie answered all my questions in detail with thorough knowledge of the car and supported the Subaru mission to serve their customers. I will buy again from the Dean Team, should I need to. It was the best experience at a car dealership that I've ever had. More
Luci was exceptional. We enjoyed working with her and Mary and Connolly and Nancy and Chase and the other members of the Dean Team to whom we were introduced along the way We enjoyed working with her and Mary and Connolly and Nancy and Chase and the other members of the Dean Team to whom we were introduced along the way. We had done our homework looking for a replacement for our 2006 Subaru Forester and had chosen two nearly identical 2025 vehicles, although technically one was "new" and one was "used" -- but of the same model year. Luci was very helpful in answering our questions about the vehicles in general and in the differences between the two. All in all, we enjoyed the experience, made our choice without any pressure or sales gimmicks and came away with a car that precisely fit our needs. Thank you, Luci! More





































