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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,606 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,606 reviews

October 26, 2025

Sara was great to work with! She make the experience first rate. Ask for her! More

by sbre0220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Sorel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2025 -

Dean Team Subaru Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 25, 2025

I have shopped at several other Subaru dealers in the St. Louis area and have found them wanting. I have returned repeatedly to this dealership because of their fair practices and straightforward dealing. More

by Customer L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Nethercott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Dean Team Subaru Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 24, 2025

Purchased a 2026 Forester from the Dean Team and could not have had a better experience! Their friendliness, professionalism and accommodating manner put me at ease every step of the process. A special s More

by bgrross
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2025 -

Dean Team Subaru Volkswagen responded

Here at Dean Team Subaru Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 21, 2025

Had a dead battery, got a jumpstart, and drove directly to the dealer. They determined the battery was dead and replaced it and fixed a flat tire. This was all unscheduled, they took care of the problems i More

by Gmil12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Dean Team Subaru Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Dean Team Subaru Volkswagen, we look forward to having you as a valued customer for many years to come!

October 21, 2025

Big shout out to Luci and Sam for helping me in buying and financing a new Subaru. They were very informative and made me feel at ease threw the whole car buying experience. I highly recommend them. More

by jubie63143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luci Whanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sorel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Dean Team Subaru Volkswagen responded

Thank you so much for choosing Dean Team Subaru Volkswagen! Please let us know if we can be of any more assistance.

October 19, 2025

While I was nervous about buying a new car, I had a lovely experience with dean team. Would love to shine the spotlight on Arthur as he was accommodating and responsive, top notch. Also a pleasant expe More

by hannahgrishchuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duke Iwata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Nethercott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luci Whanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Poston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2025 -

Dean Team Subaru Volkswagen responded

Thank you for choosing Dean Team Subaru Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 17, 2025

The Dean Team was all very helpful and flexible with my car purchasing needs. Ethan Simpson, my sales consultant, was very easy going and kept all the paperwork in very simple terms. I got a good deal on a More

by Luke Romano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Dean Team Subaru Volkswagen responded

Thanks for sharing about your experience with Dean Team Subaru Volkswagen. We appreciate your business and hope to see you again soon!

October 16, 2025

This is the third Subaru we've purchased from Dean Subaru. We keep coming back not only because the cars are great, but the customer service has been outstanding as well. This was especially true for More

by olsk8r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duke Iwata
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ike Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2025 -

Dean Team Subaru Volkswagen responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dean Team Subaru Volkswagen!

October 15, 2025

I had an Excellent service each time I had an interaction with each person throughout the buying process. More

by spencerkaiser2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Duke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luci Whanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Dean Team Subaru Volkswagen responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dean Team Subaru Volkswagen!

October 14, 2025

They took care of my problem. They were very courteous. The Customer lounge was comfortable More

by bonitajot10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Dean Team Subaru Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Dean Team Subaru Volkswagen, we look forward to having you as a valued customer for many years to come!

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