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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
5,965 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 5,965 reviews

June 22, 2019

Accommodating Was a quick and easy purchase of our Subaru. No hard sell and accommodating we told them what we wanted to do and they worked with us to get that done More

by Andreamw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kuhn, Tony Wright
Jun 24, 2019 -

Dean Team Subaru Volkswagen responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Dean Team Subaru

June 22, 2019

Satified No pressure sales approach. Levi just led me to where the choice of vehicles I was looking for where,and they had a lot of choices. More

by Curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Weinhaus
Jun 24, 2019 -

Dean Team Subaru Volkswagen responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Dean Team Subaru

June 20, 2019

Quick, painless, pleasant. John did an awesome job of talking us through each and every step and making sure that we were getting the best possible car for our needs! I can’t re More

by Bradlovesbacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Westhoff
Jun 21, 2019 -

Dean Team Subaru Volkswagen responded

Hello there, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know. We hope you have a great day.

June 20, 2019

Great service, great people. After having done most of my business with this dealership over the phone, it was so exciting to meet Russ in person and buy the perfect car for me! H More

by perif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Little
Jun 21, 2019 -

Dean Team Subaru Volkswagen responded

Perif, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Dean Team Subaru!

June 20, 2019

No hassle, happy with car JD introduced the Subaru Ascent to us. That vehicle was not on our radar, but we decided to consider it. After reviewing it and checking out other veh More

by ChesterfieldMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.D. Daugherty, Christopher Smith (#subarusmith)
Jun 21, 2019 -

Dean Team Subaru Volkswagen responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 19, 2019

Great customer service! Quick, easy and no hassle. JD asked lots of questions to make sure I bought the type vehicle I wanted, in an acceptable price range. More

by k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Westhoff, J.D. Daugherty
Jun 20, 2019 -

Dean Team Subaru Volkswagen responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 19, 2019

John Ostlund was a great help! Just this week we purchased our 2019 Subaru Forrester Sport from John Ostlund at Dean Team, it was the best experience we have ever had purchasing a v More

by Adin Osman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Westhoff
Jun 21, 2019 -

Dean Team Subaru Volkswagen responded

Hi Adin, thank you for taking the time to leave a review for us at Dean Team Subaru. We're happy we could meet your expectations. Please don't hesitate to reach out if there's anything we can do for you. Take care.

June 18, 2019

Great Service, friendly and thoughtful staff Everyone I interacted with was friendly and genuine. Interactions involved in used car sales and purchasing experiences can often feel aggressive and More

by kpskw823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Dean Team Subaru Volkswagen responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Dean Team Subaru

June 17, 2019

Made a process that I hate enjoyable. He made the buying process enjoyable, helped us understand the car and its features, and worked with us on the financial end of the process. Good exp More

by asent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.D. Daugherty
Jun 18, 2019 -

Dean Team Subaru Volkswagen responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Dean Team

Jun 20, 2019 -

Dean Team Subaru Volkswagen responded

Congratulations on your new vehicle! We're happy to hear JD was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Dean Team Subaru

June 17, 2019

Great Experience! We set out knowing that we were going to buy a car that day and it would be from one of only two dealerships. We started with Dean Team and worked wi More

by ECG920
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kuhn
Jun 18, 2019 -

Dean Team Subaru Volkswagen responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Dean Team

Jun 20, 2019 -

Dean Team Subaru Volkswagen responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Dean Team Subaru

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