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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,445 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,445 reviews

March 12, 2020

We were extremely satisfied with our experience at Dean Team Subaru Volkswagen . Adam Smith, our salesman, was very courteous and eager to help in anyway possible. We appreciated all the knowledge he More

by dpmjam
Recommend Dealer
Yes
Employees Worked With
Adam Smith
Mar 12, 2020 -

Dean Team Subaru Volkswagen responded

Thanks for your great review! We're glad to hear Adam was able to provide you with a positive car buying experience and get your car Bluetooth and seat memory set up and ready to go! Enjoy your new Subaru.

March 12, 2020

Personality matters We live 150 miles out of St. Louis but I was looking for a specific Suburu model and color which Dean Team had on the lot. JD Daugherty was very prom More

by Karen L
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.D. Daugherty, Michael "Hershey" Harmon
Mar 12, 2020 -

Dean Team Subaru Volkswagen responded

Hi Karen! Thank you for your great review and for making the trip to visit Dean Team. We're glad to hear JD was able to provide you with a positive car buying experience with your new Subaru! Enjoy!

March 12, 2020

Excellent Service!!! Pete and John are amazing to work with. They were able to get the exact car we wanted for a great price. The overall experience was great! More

by chrisoc07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark McNulty, Pete Ostlund
Mar 13, 2020 -

Dean Team Subaru Volkswagen responded

Hello, we're so glad Pete and John could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 11, 2020

I was able to call ahead and call about doing a test drive on the same day. The sales person had the car pulled around for me and gave me a good route to take. More

by RachelA
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Happe
Mar 12, 2020 -

Dean Team Subaru Volkswagen responded

Thank you for your great review, Rachel! We're glad to hear our dealership was able to provide you with a positive experience.

Mar 12, 2020 -

Dean Team Subaru Volkswagen responded

Rachela, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 11, 2020

Most relaxed have been buying a new vahicle From the minute we walked into the dealership we were treated more like a family member than a customer. The salesman, J.D. Daugherty, was one of the More

by daramsey1577
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.D. Daugherty
Mar 12, 2020 -

Dean Team Subaru Volkswagen responded

Thank you for your excellent review! We are so glad to hear J.D. was able to provide you with such a great car buying experience and get your in your new Outback! We're grateful to have your business, welcome to the Dean Team family.

Mar 12, 2020 -

Dean Team Subaru Volkswagen responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 11, 2020

Jim is a great down to earth guy that knows what he is talking about! He doesn’t miss a beat with wants or needs in a car! 3rd car purchased from him and will keep going back. Love my new car!!!! More

by Stac_kof
Recommend Dealer
Yes
Employees Worked With
Carl Schaeffer, Jim Happe
Mar 12, 2020 -

Dean Team Subaru Volkswagen responded

Thanks for your great review! So glad to hear Jim was able to provide you with a third positive car buying experience! Enjoy your upgrade!

Mar 12, 2020 -

Dean Team Subaru Volkswagen responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! Have a great day!

March 10, 2020

Love my Subaru! Greg helped me find the best car in my money range. We were able to find a nice ride and kept it affordable. More

by Terrific Subaru!
Recommend Dealer
Yes
Employees Worked With
Greg Gallegos
Mar 11, 2020 -

Dean Team Subaru Volkswagen responded

Terrific, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Dean Team Subaru

March 09, 2020

I worked with Tony to turn in my lease and get a new one. He was very responsive during the process of getting the lease inspection done. He showed me all the new features on my new Subaru during our test dr More

by Court323
Recommend Dealer
Yes
Employees Worked With
Tony Wright
Mar 10, 2020 -

Dean Team Subaru Volkswagen responded

Thanks for your great review! We're glad to hear that Tony was able to provide you with a positive experience getting your lease turned in and getting a new lease on your next Subaru! Enjoy!

March 09, 2020

Best car buying experience I've had to date Very smooth, pleasant experience. Paul was very friendly, helpful, honest, and did not use pressure sales tactics that are such a turn off. No long More

by Colin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Dean Team Subaru Volkswagen responded

Hi Colin! Thanks for your great review. Glad to hear Paul was able to provide you with a positive car buying experience. Enjoy your upgrade!

March 08, 2020

Easy and smooth transaction, worked out a deal that made both parties happy and went home with the car we wanted! Thanks for the awesome experience! More

by Aldinvrebac21
Recommend Dealer
Yes
Employees Worked With
Phillip Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Dean-Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Schaeffer, Matt Kuhn, Richard Gotsch, Michael "Hershey" Harmon
Mar 09, 2020 -

Dean Team Subaru Volkswagen responded

Thanks for your great review! We're glad to hear our staff was able to provide you with a positive car buying experience! Enjoy your new ride!

Mar 10, 2020 -

Dean Team Subaru Volkswagen responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

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