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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,443 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,443 reviews

September 15, 2019

Great experience with a great car! I was interested in a VW Jetta after driving one for a week while on a vacation in California and really enjoying the driving experience. I met with More

by Nick Zingarelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Troll
Sep 16, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great review, Nick! Congratulations on your new Jetta! We're glad Ryan was able to provide you with a positive experience.

September 15, 2019

Excellent Customer Service Russ was very attentive, informative, and knew his product. His follow up was great and I would highly recommend him to any customer. In addition, C More

by Candy windmueller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Schaeffer, Rocco Moore, Russ Little
Sep 16, 2019 -

Dean Team Subaru Volkswagen responded

Hi Candy! Thank you so much for your great feedback. We are glad Russ, Carl, Jason, and Rocco were able to provide you with a positive experience. We hope to see you again next time you're in the market!

September 14, 2019

Professional and Fair. Great experience Richard Gotch was a great salesman. He was a good listener and very attentive. I have purchased 16 cars over my 80 years and he was the best. Very pro More

by Bob C.
Price
Recommend Dealer
Yes
Employees Worked With
Carl Schaeffer, Dustin Westhoff, Richard Gotsch
Sep 16, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great feedback, Bob! We are so glad Richard was able to provide you with your best-yet car buying experience! Please let us know if we can help you with anything else. We hope to see you again when it's time for your 17th vehicle!

September 13, 2019

Friendly, knowledgeable and professional Ryan did an outstanding job of helping us find the car that we now love. He was very hospitable, guided us through the process and went out of his way More

by David Monks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Westhoff, Ryan Troll
Sep 16, 2019 -

Dean Team Subaru Volkswagen responded

Thank you so much for your great review, David! We are glad Ryan was able to provide you with a positive experience. Congratulations on your new vehicle and we hope to see you again next time you're in the market!

September 12, 2019

Great buying experience Frankie Jones was great! He was friendly, straightforward and worked hard to get us the deal we were looking for. Very family friendly! He even made m More

by Eve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Jones
Sep 12, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your review, Eve! We are glad our staff was able to provide you with a positive experience. We hope to be of service to you again in the future.

September 12, 2019

2019 Atlas The Atlas has been a pleasure to drive and we appreciate the help and support of Rocco at Dean Team. Rocco was great to work with! More

by VWAtlas
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Moore
Sep 13, 2019 -

Dean Team Subaru Volkswagen responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

September 10, 2019

Great experience Wes was extremely helpful throughout the experience (I think some level of pressure is inherent in a car purchase, likely related to management pressu More

by Zoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Schaeffer
Sep 12, 2019 -

Dean Team Subaru Volkswagen responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. Please let us know if you have any additional questions and thank you again for choosing Dean Team Subaru!

September 10, 2019

Great service! Thanks Russ for helping me with the sale of my vehicle- was wonderful working with you! Appreciate it and would definitely buy from you again More

by KK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Little
Sep 10, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your review! Congratulations on your new vehicle. We're glad our staff was able to provide you with a positive experience and we look forward to working with you again in the future.

Sep 11, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your review! Congratulations on your new vehicle. We're glad our staff was able to provide you with a positive experience and we look forward to working with you again in the future.

September 10, 2019

Excellent service and employees The Subaru dealership at Ballwin, MO is one of the best car dealerships I’ve ever been to. They had great service and helpful employees. More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.D. Daugherty
Sep 10, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great review, Lynn! We're glad our staff was able to provide you with a positive experience. We hope to be of service to you again in the future.

Sep 11, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great review, Lynn! We're glad our staff was able to provide you with a positive experience. We hope to be of service to you again in the future.

September 06, 2019

Great car buying experience. We were surprised by the overall positive and helpful attitude displayed at the Dean Team dealership. We found that Myles Eaton was a well informed, n More

by Professor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great review! We are glad our staff was able to provide you with a positive experience and we look forward to working with you again in the future!

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