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Dean Team Subaru Volkswagen
Ballwin, MO
6,505 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,505 reviews
November 29, 2018
Very great experience. Found my 2019 Tiguan R series for me and got it here faster than anticipated. Would highly suggest Richard and plan to work with him agai experience. Found my 2019 Tiguan R series for me and got it here faster than anticipated. Would highly suggest Richard and plan to work with him again. More
by JMalone19
Employees Worked With
Richard Gotsch
November 29, 2018
Absolutely amazing Salesman Richard was very attentive to what we wanted and what we needed. He got us in and out as fast as possible. I would definitely call Richard, Of you are Richard was very attentive to what we wanted and what we needed. He got us in and out as fast as possible. I would definitely call Richard, Of you are looking for a new vehicle. More
by Marvo314
Employees Worked With
Richard Gotsch
November 29, 2018
Great Experience! Ryan Troll, Carl Schaeffer, and Dustin Westhoff were great to deal with on the the purchase of my new VW Beetle convertible, just another item marked Ryan Troll, Carl Schaeffer, and Dustin Westhoff were great to deal with on the the purchase of my new VW Beetle convertible, just another item marked off my bucket list. When I picked up the vehicle, Ryan was very informative in showing me how everything works, all the options! I love my car and will return to the dealership in the future when the new VW minivan arrives. More
by Goin Topless
Employees Worked With
Carl Schaeffer, Dustin Westhoff, Ryan Troll
November 28, 2018
Fantastic car buying experience!! I cannot recommend the Dean Team Subaru Volkswagen dealership enough. This was, by far, the easiest and fastest car buying experience I've ever had. T I cannot recommend the Dean Team Subaru Volkswagen dealership enough. This was, by far, the easiest and fastest car buying experience I've ever had. The sales team was extremely accommodating and created a stress free environment. I also appreciated their transparency. We worked with Scott Roberts during the negotiation process and he was very up front with everything and didn't try to sell us on all of the "extras". I would definitely recommend Scott, Matt, and the entire Dean Team to anyone looking for a new (or used) vehicle. More
by Bradz75
Employees Worked With
Scott Roberts, Matt Hampton, Connor Fitzhugh
November 27, 2018
Ryan Troll, AMAZING! Short and sweet, this is my 2nd VW purchase but Dean Team Ballwin HANDS DOWN best dealership in the metro area! Thank you Ryan for going above & be Short and sweet, this is my 2nd VW purchase but Dean Team Ballwin HANDS DOWN best dealership in the metro area! Thank you Ryan for going above & beyond! Dawn Tillman Past owner of a 2011 VW Tiguan & new owner of a 2018 VW Atlas More
by Urbanhills
Employees Worked With
Ryan Troll
November 27, 2018
Great Service as always I had a dead battery on my Forester, used the Subaru Roadside assistance which is super easy, they just text you a link and your phone location servic I had a dead battery on my Forester, used the Subaru Roadside assistance which is super easy, they just text you a link and your phone location services pinpoints your location. A few minutes later I was up and running. Brought the car in and wasn't even thinking that the battery was part of the warranty. I just assumed it was 'wear and tear'. Without any prompting, Jeff Price looked up my service contract and I had my battery replaced at no charge. Super friendly staff, clean waiting area where I can get work done on the wifi, pretty fancy coffee machine and complimentary snacks. More
by mattbromley
November 27, 2018
Honest/trustworthy Wes found the car we wanted quickly and brought it personally to us. Vehicle was beyond our expectations and better than we expected. Good service Wes found the car we wanted quickly and brought it personally to us. Vehicle was beyond our expectations and better than we expected. Good service More
by amhumpty
Employees Worked With
November 27, 2018
Great, knowledgeable, friendly staff A really great buying experience! We made a couple visits during this process, and each time was welcomed with friendly and helpful staff. Ultimatel A really great buying experience! We made a couple visits during this process, and each time was welcomed with friendly and helpful staff. Ultimately Kyle was the salesperson we worked with, and he was patient and friendly and eager to help us figure out the best fit for us. The whole team from internet sales and management and finance helped to inform our decision without ever pressuring. Genuinely seemed more interested in what we wanted not what they wanted us to buy. If I were to work at a dealership, I'd want to work here. More
by CraigDanger
Employees Worked With
Carl Schaeffer, Dustin Westhoff, Richard Gotsch, Matt Hampton, Kyle Conway
November 26, 2018
Great help Even though Jason moore now in finance, he still assisited me with locating a vehicle that my mother-n-law wanted. He also referred me to a sales man Even though Jason moore now in finance, he still assisited me with locating a vehicle that my mother-n-law wanted. He also referred me to a sales man that has taken over his previous clients. Great with mulit tasking. This is also the 4th vehicle we have bought from Dean Team. More
by B-man3
Employees Worked With
November 25, 2018
The easiest car purchase I ever made. We had a very clear objective coming into the dealership. We wanted basic transportation on a lease term. Our salesperson, Scott Roberts listened to We had a very clear objective coming into the dealership. We wanted basic transportation on a lease term. Our salesperson, Scott Roberts listened to our needs and proposed a perfect solution, a 2019 Jetta that was not only very affordable but it surpassed our expectation for"basic" transportation. We are very pleased with our purchase. And after we agreed on the car and terms, we were out of the dealership in less than half an hour. More
by Markkra
Employees Worked With
Scott Roberts
