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Dean Team Subaru Volkswagen
Ballwin, MO
6,445 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,445 reviews
May 11, 2018
Amazed & grateful! Ryan Troll was the first car salesman I have ever dealt with that wasn't pushy!! He was knowledgeable, professional and courteous. Made my 1st leasi Ryan Troll was the first car salesman I have ever dealt with that wasn't pushy!! He was knowledgeable, professional and courteous. Made my 1st leasing of a vehicle a pleasure and I WILL be back! More
by kathy123
Employees Worked With
Scott Roberts, Dustin Westhoff, Ryan Troll
May 10, 2018
Pleasure making new car purchase John Ostlund was wonderful in helping me select my new Outback and it was delivered as promised. I am highly satisfied with the entire experience and John Ostlund was wonderful in helping me select my new Outback and it was delivered as promised. I am highly satisfied with the entire experience and my new car. More
by francesgould
May 10, 2018
Great experience Wes and the Dean Team came through on our Subaru. I very much appreciate the efficiency and straightforward deal we were given on our purchase. Wes is Wes and the Dean Team came through on our Subaru. I very much appreciate the efficiency and straightforward deal we were given on our purchase. Wes is a true professional and we never felt pressured-he knows his products and we will most definitely recommend him to our friends and family. More
by Fisher.laurel
Employees Worked With
May 08, 2018
Review I bought the vehicle that I found on the internet Wes was very helpful during the process. I would recommend this dealership for my friends and fami I bought the vehicle that I found on the internet Wes was very helpful during the process. I would recommend this dealership for my friends and family More
by Dadsnakes203
Employees Worked With
May 06, 2018
Great experience Richard is knowledgeable, prompt, and made everything easy with our purchase. He even set a time for me to come back so he could go over the car in de Richard is knowledgeable, prompt, and made everything easy with our purchase. He even set a time for me to come back so he could go over the car in detail with me since we were short on time the day we bought it. More
by Deb
Employees Worked With
Richard Gotsch
May 03, 2018
Subaru Steering Wheel Our steering wheel in the Outback would not lock in place and we were planning a trip to a graduation in three days. Went to The Dean Team location an Our steering wheel in the Outback would not lock in place and we were planning a trip to a graduation in three days. Went to The Dean Team location and talked with Service Adviser Annie Thompson on Monday. Investigation of my problem indicated we had to have the steering column replaced!. Annie assured me that they could get it completed so we could make our trip. They provided me with a loaner (2018 Forester, Limited with less than 2000 miles on the odometer. Our Outback was ready Thursday at noon. The Dean Team and their people will have all my business from now on. Checking my records, it turns out that I had purchased my first Subaru from them some years ago before we moved to Arizona and then Texas. We are now back in Missouri. And the Invoice stated "replace as one time good will." Fantastic. Thank you Dean Team. More
by tech rep
Employees Worked With
May 03, 2018
Wonderful experience! We do not buy new cars very often, so when we do, we take our time making sure it’s the right one. Carl was most patient and helpful! He found us the We do not buy new cars very often, so when we do, we take our time making sure it’s the right one. Carl was most patient and helpful! He found us the perfect car to fit our needs and wants He was not at all “salesman” like. He wasn’t pushy or hurried. This was our best car buying experience by far! Thank you Carl! More
by Sdennies
Employees Worked With
Carl Schaeffer
May 03, 2018
Found my perfect car! I was looking for a very specific car and Ryan found it in a matter of days. Richard assisted with the sale and was very friendly and efficient. I’m I was looking for a very specific car and Ryan found it in a matter of days. Richard assisted with the sale and was very friendly and efficient. I’m extremely happy with my purchase! More
by Kristin
Employees Worked With
Richard Gotsch, Ryan Troll
April 28, 2018
Professional and Friendly Dean Team VW in Ballwin was by far my best car buying experience ever. Richard was very straight-forward and professional and was able to get the car Dean Team VW in Ballwin was by far my best car buying experience ever. Richard was very straight-forward and professional and was able to get the car at the price I was looking for. Some sales consultants at other dealerships seem preoccupied or just apathetic. Richard was engaged in the process yet not overbearing. The whole experience from the store itself to the finance was smooth and anxiety free. Thank you Dean Team VW Ballwin! More
by cd
Employees Worked With
Dustin Westhoff, Richard Gotsch, Matt Hampton
April 27, 2018
Wonderful experience. Matt Kuhn and John Osland could not have been more helpful or accommodating. I would definitely refer Dean Team Ballwin to my friends and family. My Matt Kuhn and John Osland could not have been more helpful or accommodating. I would definitely refer Dean Team Ballwin to my friends and family. My experience was absolutely wonderful. More
by LD Mom
