Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dean Team Subaru Volkswagen
Ballwin, MO
6,445 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,445 reviews
September 21, 2017
Great service. Great service, just wish they would have all the keys 4 the vehicle I purchased. The team was awesome and easy to work with. Thanks Great service, just wish they would have all the keys 4 the vehicle I purchased. The team was awesome and easy to work with. Thanks More
by Mustang joe
Employees Worked With
September 21, 2017
Used Car Purchase Big thank you to both Richard Gotsch and Dustin Westhoff; Both gentlemen made buying a car easy and without pressure. Richard always followed up with Big thank you to both Richard Gotsch and Dustin Westhoff; Both gentlemen made buying a car easy and without pressure. Richard always followed up with anything I had asked for and made sure i was happy with the car I purchased. Thanks Dean Team! More
by js123
Employees Worked With
Dustin Westhoff, Richard Gotsch
September 19, 2017
Extremely helpful and trustworthy We have bought 2 vehicles from Wes and are beyond happy with the service. Both were great vehicles at a good price with no pressuring. We have bought 2 vehicles from Wes and are beyond happy with the service. Both were great vehicles at a good price with no pressuring. More
by Michelle crowson
Employees Worked With
September 19, 2017
Bought a new Golf TDI wagon Big thanks to Ryan Troll and Scott Roberts - both were great to deal with. Ryan "saved" me from a terrible experience at Dean of Kirkwood (they sho Big thanks to Ryan Troll and Scott Roberts - both were great to deal with. Ryan "saved" me from a terrible experience at Dean of Kirkwood (they should really re-think sharing the Dean Team name with that location - which represents everything I dislike about car sales). See my review of Dean Kirkwood for that story. Let's just leave it at Ryan and Scott are easy, low-pressure, customer-centric guys and suffice to say, I sent two friends their way and got $100 referrals on each when they also bought. Dustin Westoff in Finance was also very easy and low-pressure. They did offer an extended warranty, which I declined and he made a second attempt to pitch it, removing the (forgot the name) component that was more a buyer protection plan, but I passed and he said "ok, let's finish up" and it was done in minutes. More
by Cee Tee
Employees Worked With
Scott Roberts, Dustin Westhoff, Ryan Troll
September 18, 2017
Third Subaru This is the third Subaru for my family, all from John and Dean Team. Great customer service for a great product. We have been very happy with all th This is the third Subaru for my family, all from John and Dean Team. Great customer service for a great product. We have been very happy with all three of our Subaru's (2 Outbacks, 1 Crosstrek). More
by Trislower
Employees Worked With
September 17, 2017
Matt and the Dean Team are Top Notch I purchased a '17 GTI on Sept 16. Travelling three hours to pick it up with money in hand because Matt was always up front and honest with me in our c I purchased a '17 GTI on Sept 16. Travelling three hours to pick it up with money in hand because Matt was always up front and honest with me in our conversations. He knew what I was looking for and never tried to upsell me on a different vehicle. I have already recommended Dean Team to friends and family. More
by Dane
Employees Worked With
Matt Hampton
September 16, 2017
OUR SUPERIOR CUSTOMER EXPERIENCE We searched for a new Subaru for weeks. Once we contacted Tony at Dean Team we knew where we would be purchasing our new Subaru. We appreciated the va We searched for a new Subaru for weeks. Once we contacted Tony at Dean Team we knew where we would be purchasing our new Subaru. We appreciated the vast selection and Tony was very knowledgeable about the automobiles we inquired about. having sat in Dealerships in the past we were prepared for a long process but it turned out once we made our choice it was minutes not hours until we were driving home in our new Cross-Trek. We were given a fair price for our trade which we didn't intend to trade and having completed weeks of research we received the best price possible. It was actually a pleasure to make this purchase. Tony and everyone we came in contact with at this dealership was wonderful. We feel we received a fair deal, at no point was anything unclear or confusing. If you are looking for a car I highly recommend these guys and they have really good coffee. More
by SUSIE and DARRELL
Employees Worked With
Dustin Westhoff, Tony Wright
September 13, 2017
Great experience Wes Gallegos is a very helpful and knowledge car salesman. He truly wants to help you and is not high pressure. I also had a great experience with fin Wes Gallegos is a very helpful and knowledge car salesman. He truly wants to help you and is not high pressure. I also had a great experience with financing, the process was quick and painless. More
by AJ1234
Employees Worked With
September 13, 2017
Extremely Helpful Staff!! After working with Jason Moore, I felt more comfortable than ever buying a new Passat. He answered all the questions I had, showed me some tips and fe After working with Jason Moore, I felt more comfortable than ever buying a new Passat. He answered all the questions I had, showed me some tips and features of the car that will help out a lot in daily driving. There was absolutely no pressure and it was a pleasant experience all the way around :) I would recommend Dean Team of Ballwin to anyone who is considering a new or used vehicle!! More
by brad251
September 12, 2017
Great experience! A very easy and pleasant experience with all the employees that we worked with... There was no pressure to buy and we enjoyed the sales approach that A very easy and pleasant experience with all the employees that we worked with... There was no pressure to buy and we enjoyed the sales approach that they have. More
by Roy L Horton
Employees Worked With
Scott Roberts, Dustin Westhoff, Ryan Troll
