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Dean Team Subaru Volkswagen
Ballwin, MO
6,035 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,035 reviews
January 05, 2016
Outstanding Service Experience It was a pleasure to buy my car at Dick Dean's. John was excellent. He treated me with care and listened to my requests. This made buying my car le It was a pleasure to buy my car at Dick Dean's. John was excellent. He treated me with care and listened to my requests. This made buying my car less stressful, which I truly appreciated. I have recommended John and the dealership to all my family and friends. More
by Fran1221
Helpful January 04, 2016
Great experience! Jason Moore, Phil Dean and Dustin Westhoff could not have made my experience any better! Thanks you! They treated me like I was the only client they Jason Moore, Phil Dean and Dustin Westhoff could not have made my experience any better! Thanks you! They treated me like I was the only client they had. More
by evbuck
January 04, 2016
Fantastic Experience Best service from start to finish. When I got there they were busy but acknowledged me right away. I told the guy what I was looking for and he went t Best service from start to finish. When I got there they were busy but acknowledged me right away. I told the guy what I was looking for and he went to get an available sales person. It was quick and not haggle on the pricing. I was able to trade in my car and driver away that day with my new Crosstrek. I couldn’t be happier with the new car and the buying experience I had with Tom Peters @ Dean Team Subaru Volkswagen in Ballwin. More
by HappyDriver2016
Employees Worked With
Rick Richard, Tony Wright
January 03, 2016
Informative pleasant My experience was really good I was told every feature of the car as well as why Subaru added the features. I was given all the information I needed i My experience was really good I was told every feature of the car as well as why Subaru added the features. I was given all the information I needed in a kind manner. I will recommend dean team to anyone looking for a vehicle. More
by Pruehatt
Employees Worked With
Tony Wright
January 03, 2016
very friendly I went in not knowing if I would get approved with my poor credit and walked out with something reliable and stylish and within my price budget. Thank I went in not knowing if I would get approved with my poor credit and walked out with something reliable and stylish and within my price budget. Thank you for your professionalism and kindness More
by ciera579
January 02, 2016
A comfortable, pleasant buying experience! My husband and I worked with JD Daugherty at Dean Team Subaru. JD was very knowledgeable, courteous, and went out of his way to find the car I was loo My husband and I worked with JD Daugherty at Dean Team Subaru. JD was very knowledgeable, courteous, and went out of his way to find the car I was looking for. The entire process went very smoothly, and I would be very happy to return the next time I need a car! More
by Lisa E.
Employees Worked With
J.D. Daugherty
January 02, 2016
Marvelous Second to none. Jason Moore & Rich Richards made our New Year one we will never forget! We are now the proud owners of 2 - yes, TWO Dodge Nitro's the Second to none. Jason Moore & Rich Richards made our New Year one we will never forget! We are now the proud owners of 2 - yes, TWO Dodge Nitro's these gentlemen sold to us over the last three months. We were so completely satisfied and so very happy with our first vehicle that we did not hesitate when Jason showed us a second Nitro that came in - since he knew we were in the market for a second vehicle! Thank you so much for your knowledgeable, professional, and caring staff - they have made our family and work life more functional, healthier, and most definitely much more happier!!!!! ???????????????????????? More
by Sannaleah
January 02, 2016
John Ostlund made it a low-pressure positive experience For a low-pressure positive experience see John Ostlund at Dean Team Subaru. All the staff was friendly and welcoming. For this reason we are repeat For a low-pressure positive experience see John Ostlund at Dean Team Subaru. All the staff was friendly and welcoming. For this reason we are repeat customers and will be again. More
by Subby1
Employees Worked With
January 02, 2016
Low pressure, super helpful I normally hate car shopping - when I leave, I've always felt like I was taken advantage of and screwed over. This was not the case at Dean Team. Our I normally hate car shopping - when I leave, I've always felt like I was taken advantage of and screwed over. This was not the case at Dean Team. Our salesperson was very informative and gave us all of the info we needed to make the decision that was right for us. There was no pressure at any point, even when we said we weren't ready to purchase at our first visit. We were looking at a few different cars, and Jason answered all of our questions, gave us a lot of good information, but didn't pressure us into any particular vehicle. I feel like we got the right car for us, and I feel like we paid a fair price. We also got a fair amount for our trade in. Jason worked really hard to make sure everything was perfect and went smoothly during the purchasing process. More
by Whitney
December 31, 2015
Efficient I worked with Jason Moore and Rick Richards over the two days. I wasn't able to get the price I wanted on the first car, but the next day Jason conta I worked with Jason Moore and Rick Richards over the two days. I wasn't able to get the price I wanted on the first car, but the next day Jason contacted me and I bought my new car within an hour of being their for the second day in a row. More
by justin9230
