Dean Team Subaru Volkswagen

Eric Harrelson of DeanTeam service went above and beyond I approached EricHarrelson with a windshield issue. He listened to me, believed me, and fixed it at no cost. An absolutely all-around fantastic exper I approached EricHarrelson with a windshield issue. He listened to me, believed me, and fixed it at no cost. An absolutely all-around fantastic experience!!!!!!!!!!!!!! More

Top Tier Service I went to the Dean Team to get a new car after graduating college and getting my first job. I had no idea how the process was supposed to go, but Jas I went to the Dean Team to get a new car after graduating college and getting my first job. I had no idea how the process was supposed to go, but Jason Moore was extremely patient and helpful, and got me the car that I wanted at a great price. I could not recommend them enough! More

Came for one, left with two! I'm an educated buyer who does extensive online research before stepping foot into a dealership. I generally know what I want, what I want to / am ab I'm an educated buyer who does extensive online research before stepping foot into a dealership. I generally know what I want, what I want to / am able to spend and I'm looking for a knowledgeable sales associate who can ratchet up to my pace quickly while still offering to ensure I hear about things I may not find online. Subaru Sales Manager Matt Kuhn and Sales Associate Tony Wright exemplified what I hope to find at a dealership. They were professional, quickly internalized where I was in the process and responded with great options for me to evaluate from in-stock options and ordering options. From a practical perspective, I was offered a strong and fair trade-in for my current Subaru which prompted me to inquire about my wife's current Subaru value. As the Title of this review indicates, I left with 2 new Subarus and we're both delighted. This dealership coordinated a couple of offsite/outside car additions seamlessly and went the extra mile to ensure our vehicles were exactly as we desired when we took delivery. The dreaded "finance guy" process was fast, we weren't pressured to tack on additional services and we didn't even sit in a cramped office staring at the back of a computer monitor! This was a terrific buying process and we were encouraged to return for even the most mundane of questions or issues. Felt like it should when you acquire an asset like a new Subaru vehicle - Awesome! More

Excellent painless Required a new car after car accident. Excellent experience here. The salesman, Jason Moore, was really excellent to deal with - very understanding, Required a new car after car accident. Excellent experience here. The salesman, Jason Moore, was really excellent to deal with - very understanding, no pressure. Many benefits to purchasing from this no frills dealership!! More

Best Ever Buying Experience From the moment I stepped on the lot my experience was nothing but positive. Jason Moore went out of his way to make sure I had all the info I needed From the moment I stepped on the lot my experience was nothing but positive. Jason Moore went out of his way to make sure I had all the info I needed on the car I was looking for. He assured me if they didn't have what I wanted on the lot, they could get it for me. I was skeptical to say the least. I was so surprised that less than a week later he had my perfect car waiting for me, with no added expense on my end. My actual purchase experience was even more surprising. I was not looking forward to hours spent haggling and dealing with paperwork. This did not happen at ALL. Jason had everything ready and with the teamwork of Scott Roberts and Jason Pfleeger I was done with the whole process super quick. I left with all the knowledge I needed and no sense of wasted time. Win, Win situation for everyone. I will never buy a car anywhere else. The Dean Team is truly a group of professionals that know how to get things done and put the customer first. I am still shocked at how easy and pleasant it was. Thanks to everyone there. I love my Bug!!! More

Great Service, Made everything super easy! We showed up to the dealer and met Stephen, he was very helpful and knowledgable. If he didn't know something he would find it out for us. No pressure We showed up to the dealer and met Stephen, he was very helpful and knowledgable. If he didn't know something he would find it out for us. No pressure AND Made IT really easy to GET a great deal with no haggling. Would recommend the Dean Team AND Stephen to anyone. More

Great Experience My husband is the UPS driver for this area, and this dealership. We have been in the market for a trade-up from our Mazda 3 to a smaller SUV. He looks My husband is the UPS driver for this area, and this dealership. We have been in the market for a trade-up from our Mazda 3 to a smaller SUV. He looks everywhere. He told me to look online at Dean Team Subaru. Low and behold they had the model I wanted, in the color I wanted (Cypress Green which is not easy to find) and low miles. I put in a request for information and had an email from Carl within hours on a Sunday. We decided to speak on Monday. My son and I went in to test drive the car. Carl was super friendly and funny, very easy to deal with, and sent us on our way in the test drive right away. I loved the car. He asked how he could make the deal happen and then he did! He did not waste our time. He was very cognizant of my husband's time as a UPS driver on his lunch break even getting our information for credit and referring us to a local pizza place for lunch while he worked on the paperwork. The whole process was very easy, almost fun ;)!! We appreciate that very much! And we love the car!! Thanks, Carl! More

Follow up phone call Received a follow up phone call after test driving In which I heard the salesman saying to someone "who gives a xxxx, it's just car sales" he obviousl Received a follow up phone call after test driving In which I heard the salesman saying to someone "who gives a xxxx, it's just car sales" he obviously didn't know I had answered. He then tried to back track saying he was speaking to a coworker regarding time off. Irregardless, staff is unprofessional and will take my business elsewhere, More

Best experience yet As a newly found expecting father, transitioning from my two door Volkswagen EOS to my Subaru Outback seems to be a wise decision. I couldn't have fou As a newly found expecting father, transitioning from my two door Volkswagen EOS to my Subaru Outback seems to be a wise decision. I couldn't have found a more efficient salesman and team to help me through the process. Jason was honest and upfront through all financial decisions, and I look forward to coming to him in the future! More

Wonderful car buying experience Went to Dean Team Volkswagen to buy a 2016 Golf and it was a great experience. I was helped by Stephen and Scott, both of whom were very helpful and p Went to Dean Team Volkswagen to buy a 2016 Golf and it was a great experience. I was helped by Stephen and Scott, both of whom were very helpful and professional. They got me right into the car I wanted, and worked with me to get a good price on it too. I never felt pressured by any of the staff, they all were very kind and genuine. The process was easy, and the finance department was equally as great to work with. I would definitely recommend this dealership to anyone buying a new car, or any of their used fleet. More